Silent death of Prime apps on the 2020

Discussion in 'Prime Audio, Electronics, and Infotainment' started by Kicks07, Aug 13, 2019.

  1. ctscoob

    ctscoob Junior Member

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    Same for me. :( I park in a garage and it’s a 10 minute walk if I power walk, 15 minutes if I walk at a normal pace.
     
  2. Kicks07

    Kicks07 New Member

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    I agree. It also isn't a remote climate "control." It can only start the car and activate the last climate settings. I believe, and anyone with the app can correct me if I'm wrong, the old remote climate control with the app allowed you to set temperature levels and turn on defrosters. I park in a parking garage across the street from work, so the fob is little use to me as well. Although I guess when I'm home and it is in the garage I'll be able to get it going.
     
  3. Tideland Prius

    Tideland Prius Moderator of the North
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    Yes the app version has greater functionality as you’ve mentioned. The fob method simply uses the last setting.
     
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  4. Darrell Kolodka

    Darrell Kolodka New Member

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    So, let's just update this thread a bit.

    Toyota got back to me with the following in regards to the "Toyota App" is not supported for 2020 Prius Prime. Did more digging and found site "Connected Services - Toyota Canada". A little miffed that Toyota Owners\Customers need to perform hours of net investigation and reviews to validate what you may or may not have in the product your are thinking of or may have purchased. I think Toyota can do better? Thoughts?
     
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  5. Tideland Prius

    Tideland Prius Moderator of the North
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    Yup. They can be clearer. Which is worse, people annoyed that you stated it’s incompatible or propel annoyed because they found out after purchase? I’d say the former is the lesser of the two evils.
     
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  6. Kicks07

    Kicks07 New Member

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    Clarity is definitely the big issue here and from Toyota in general. You can still go to the entune websites and click on Prime Apps for 2020 and it still gives the impression that it is supported.
    Entune Premium JBL Audio With 11.6-In. HD Multimedia Display – Prius Prime Apps

    I've talked with Toyota, and they told me the same thing, there would be no such connected services on the 2020. They have still failed to update the entune website.
     
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  7. GKL

    GKL Junior Member

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    Toyota could be a lot more clear and specific, I have read fairly recent reports even in dealer web sites that indicate upgrade to Android Auto is planned and just a matter of time -

    ANDROID AUTO now (or soon) available on 2020 Prius Prime ? 4 articles I found online | PriusChat
     
  8. GKL

    GKL Junior Member

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    IF that is the case then the question they need to answer is WHY ?

    WHY remove features that likely might cost them some sales ?
     
  9. bisco

    bisco cookie crumbler

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    they won't tell, probably cost

    but you can be sure of one thing, they are selling as many primes as they want to
     
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  10. Old Bear

    Old Bear Senior Member

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    I'm not in Canada, but I looked at the web page. In addition to learning that the majority of Toyota features are not available on the 2020 Prime, it seems odd that "Safety Connect" is available on the "Prius Prime" with "standard package" but is NOT available on the "Prius Prime Upgrade" with either the "standard package" or the "technology package."

    So you get Apple Carplay (I don't have an iPhone) and Sirius FM -- period. And, if that's the case, I don't think I'll even consider a Prius Prime when I go car shopping.

    Possibly the U.S. offering is different, but I'm not encouraged.
     
  11. Salamander_King

    Salamander_King Senior Member

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  12. Tideland Prius

    Tideland Prius Moderator of the North
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    Yup. It’s weird. Again, I think the base model has the Entune 3.0 headunit (so it can get ScoutGPS) while the “Upgrade” trim level has the 11.6” embedded nav so it doesn’t have Entune 3.0 because Toyota hasn’t upgraded the 11.6” screens.
     
  13. wjtracy

    wjtracy Senior Member

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    The other day was giving some 2020 Prius AWD advice to a friend on FB, and I got pre-empted by another friend they have works at Toyota USA in TX and knows all the details. Now if we could get some help over here...our friend is going with AWD Forrester for safety they feel they need AWD and want to go bigger vehicle, trading in a Gen3 which is otherwise fine fit.
     
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  14. GKL

    GKL Junior Member

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    It would be really nice if that Toyota worker joined this forum and was able to give us some definite answers on some of the questions here.
     
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