1. tvpierce

    tvpierce Senior Member

    Joined:
    Apr 27, 2015
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    Location:
    Maine
    Vehicle:
    2013 Prius v wagon
    Model:
    Five
    I got counterfeit Denso plugs on Amazon. The dealer should be getting theirs directly from Toyota. What was their explanation for this?
     
    Threej likes this.
  2. xerox6135

    xerox6135 Member

    Joined:
    Apr 10, 2012
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    Location:
    michigan
    Vehicle:
    2013 Prius
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    Persona
    They told me that it couldn't have come from there dealership. After a 20 min argument I gave up and walked out .

    Posted via the PriusChat mobile app.
     
  3. tvpierce

    tvpierce Senior Member

    Joined:
    Apr 27, 2015
    614
    572
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    Location:
    Maine
    Vehicle:
    2013 Prius v wagon
    Model:
    Five
    Do you have a receipt?
     
  4. NewHybridOwner

    Joined:
    Nov 21, 2018
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    Location:
    Michigan
    Vehicle:
    2015 Prius
    Model:
    Four
    But they could still claim that the plugs you are trying to return aren't the ones that came from them.
     
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