Sunroof trim molding failure 2012

Check your cars to see if you have any failure happening. Parked outside year round. Don't know cause but dealer has ordered parts. Supposedly mine is only the second vehicle to have a similar problem. With sunroof partly open, check for rippling at the bottom of the trims and for cracks forming in the corners. My first notification of the problem was a corner of the trim popping off during a car wash. Seems the trim wants to expand off the glass. The good news is of course that it is only cosmetic and there's no leaking or anything plus it is under warranty.

 

Search for: 2011 Prius Sunroof Deflector Seal Deterioration?
Lots of images there.
Spoke with a nice lady, at Toyota Canada customer service who said that the problem I have is not recognized by them. They would do nothing for me at this point until it becomes a known issue.
She said that they did not recognize Priuschat as a source for reliable information.

If you have not filed a complaint with them, do so now. The toll free CANADIAN number is 1-888-869-6828
If you have a sunroof inspect it for cracking in the seal and call them before the problem causes a leaking roof.
What is needed to find out is the number of vehicles that have this problem and have reported it.

The nice lady did say that if it was determined that Toyota should do something about the seals then with my complaint to them I would be notified at that time.