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Toyota Dealer in Monroe Mi sucks

Discussion in 'Prius c Main Forum' started by xerox6135, Apr 9, 2013.

  1. xerox6135

    xerox6135 Member

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    I took my C in for 15,000 mile service tire rotation. Also stated the fuel gauge never goes to full anymore and I had a vibration in the front end. I got the car back (which I marked the tires) and you guess it they did not do anything and yes the paper work stated they did ,was told they had no idea what was wrong with fuel gauge and all of the prius c had a vibration in front end. So they claimed they open a case with Toyota to see if anyone else was having this problem. Wow if this is what owning a Toyota is all about I have owned my first last and only man what a disappointment Elite Toyota in Monroe Michigan shame on you .
     
    #1 xerox6135, Apr 9, 2013
  2. bisco

    bisco cookie crumbler

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    agreed, i would be very disappointed if my car exhibited those problems and the dealer couldn't do anything. i hope you get a satisfying response from toyota, they are usually very good.
     
    #2 bisco, Apr 9, 2013
  3. B2FiNiTY

    B2FiNiTY Active Member

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    Try another dealer
     
    #3 B2FiNiTY, Apr 9, 2013
    ztanos likes this.
  4. DKTVAV

    DKTVAV Active Member

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    I got the same thing for my first 5000 miles service in Huntington Beach, Orange County CA. My next service is closed and don't know which one to trust.

    As I mentioned before on my other thread we should have a sticky for the trusted dealers around so members here can benefit from it.
     
    #4 DKTVAV, Apr 9, 2013
  5. ztanos

    ztanos All-around Geek!

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    Sometimes it can be hard to find a trustworthy dealer. They aren't required to do anything above and beyond "in the name of Toyota." They are only required to pretend that they did it and then take your money. Stealerships are independent of Manufacturers, but this is the way across the board.
     
    #5 ztanos, Apr 9, 2013
  6. RocMills

    RocMills Active Member

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    All Cs have a vibration in the front end? Mine must be defective, it does not vibrate in any way.
     
    #6 RocMills, Apr 10, 2013
    carolD and CMJAnew like this.
  7. boppo

    boppo Active Member

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    RocMills.
    I would not drive it until u get a stealer to look at it. Lol
     
    #7 boppo, Apr 10, 2013
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  8. vernon birdman

    vernon birdman Active Member

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    Four
    I guess that the Canadian C's are defective too. No vibrations here except the good vibrations
     
    #8 vernon birdman, Apr 11, 2013
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  9. citroenjohn

    citroenjohn Active Member

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    I'd talk to the dealer management and then Toyota if need be. No pun intended, but, the squeaky wheel gets the attention. When you bought the car you were to receive certain maintenance for free as part of the price. You didn't (tire rotation); and someone in the chain of command would surely like to know. My MI C2 also does not have the optional front end vibration and I'm quite happy without it.
     
    #9 citroenjohn, Apr 11, 2013
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  10. xerox6135

    xerox6135 Member

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    Took the C to Jim White Toyota and they found problem with fuel gauge the fuel gauge board is bad Toyota is having a lot of problems with 1st gen Prius c fuel gauges most fail showing a 1/4 tank when really tank is empty so I am lucky. Front end vibration tires out of balance. I will always use Jim White Toyota for service great place
     
    #10 xerox6135, Apr 13, 2013
    carolD likes this.
  11. vernon birdman

    vernon birdman Active Member

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    Interesting about the gas gauge. I will look into this on my next visit to my dealer. Mine hasn't shown a full tank since about the sixth fill up.
     
    #11 vernon birdman, Apr 14, 2013
  12. maddog61

    maddog61 Junior Member

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    No front vibrations either....I have original tires on alloys and winter tires on steel rims. The summers tires were just rotated and still smooth sailing. Fuel gauge still working . Sounds like u may have lost a weight on one wheel ,also Toyota rims can be hard to balance.........
     
    #12 maddog61, Apr 14, 2013
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