Toyota free repaint program for Blizzard Pearl

Discussion in 'Gen 3 Prius Main Forum' started by itengineer, Sep 23, 2019.

?
  1. Yes

    4 vote(s)
    50.0%
  2. No

    4 vote(s)
    50.0%
  1. RMB

    RMB Senior Member

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    Voted, no peeling for me, waxed only twice in almost 6 years of ownership. California car.

     
  2. borgestes

    borgestes Member

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    Here is what your looking for. If you have this you have the problem 1.jpg 2.jpg 3.jpg
     
  3. Elektroingenieur

    Elektroingenieur Senior Member

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    Do you have any information about how Toyota selected the models and years that will be covered? Was it based on customer complaints or reports from dealers, or did they identify a specific deficiency in materials or process?
     
  4. ETC(SS)

    ETC(SS) The other One Percenter.....

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    Polls are for dancers.

    Pictures....or it never happened.

    upload_2020-1-15_8-21-11.png

    Goofy-II's starboard quarter.

    My second work Prius, and the second car with defective paint.
    Ironically......the ONLY option "Big Bell" paid for was the paint.
    While it's true that fleet vehicles are not pampered in the same way as some private cars are....it's ALSO true that the company Priuses are the only ones that suffer from this problem.
    This is also a problem that is probably limited to 5-10 year old Yotas....(for now) meaning that even though it's CLEARLY a manufacturing issue, it's also one with limited warranty relief.

    Big Bell's solution lately is to retire Yotas as they age out and buy Fords.
     
    #24 ETC(SS), Jan 15, 2020
    Last edited: Jan 15, 2020
    Bumble and Grit like this.
  5. Bumble

    Bumble New Member

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    2014 Prius
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    Two
    That I do not know. I did asked why the Prius was not covered and the rep give the run around something along the line of Prius are not affected ( It does!!!). I think in this case It have more to do with the Paint/Process that was defective and they exclude Prius because Prius owner don't press the issue to the dealer so that they can file a case on your behalf (They want to help you and build good will).

    I think more people should step up and ask the dealer to file the case with Toyota so that they can add our car to the program.
     
  6. Michael Mann

    Michael Mann Active Member

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    Mine is also affected on the driver side rear door.
     
  7. Bumble

    Bumble New Member

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    Two
    You should raised your concern and mention it to the dealer the next time you get an oil changed. That way Toyota can add Prius to the support program. Or call the national owner hot line and tell them about your car peeling paint.
     
    Michael Mann likes this.
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