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Toyota parts web site getting a revamp

Discussion in 'Gen 2 Prius Main Forum' started by alftoy, May 3, 2023.

  1. Mendel Leisk

    Mendel Leisk Senior Member

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    Tried looking something up just now, on the official Toyota USA parts site. Seemed about as useless as usual.
     
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  2. ChapmanF

    ChapmanF Senior Member

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    Well, as "usual", meaning usual since May. What they had before the "revamp" was a usable system.

    In other news, I've recently been back to the web sites of the couple of individual dealers I had earlier reported as points of light, with their own parts systems that were still usable. No longer; those have gone the same way. Closure against effective part searching now seems to be complete.*

    In any jurisdiction with a serious right-to-repair law, I'm pretty sure this would be actionable. It is, at this point, effectively a decoy parts web site: something they can point to and say "sure we do" if anybody complains they don't provide a parts web site ... while still leaving customers with no effective way to look up parts.

    * anybody who knows a dealer site with usable lookups still, that would be welcome news
     
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  3. Isaac Zachary

    Isaac Zachary Senior Member

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    Any suggestions on how to figure out how much my Toyota Avalon battery replacement would cost if I went with Toyota OEM? I can't seem to figure out how to find it within the new Toyota website.
     
  4. ChapmanF

    ChapmanF Senior Member

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    That seems to be the point.
     
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  5. Mendel Leisk

    Mendel Leisk Senior Member

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    I wonder if dealership parts departments have to deal with this, or they have access to the old website, or something else actually usable.
     
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  6. ChapmanF

    ChapmanF Senior Member

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    @Elektroingenieur has posted about that before. Those guys have access to the in-house Electronic Parts Catalog app. They don't have to spend a second of their precious time on Earth dealing with what we're seeing here.

    Feels a bit nostalgic now looking at that old thread with me griping about how it wasn't totally easy to follow the numbered cross-references between the drawings. At least that system had the drawings! And I even had eventually figured out how to follow the cross-references ... there weren't links for them, but the numbers were part of the URLs.

    And now, we have ... this. :mad:
     
  7. ChapmanF

    ChapmanF Senior Member

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    Thanks to TMR-JWAP for finding this.