Toyota Starting Damage Control Effort?

Now Toyota doesn't even know that you don't have a new Toyota. Boy, these guys can't get anything right.



Sorry. I just couldn't resist trying to put a bad spin on this good thing.

Tom

 

I got the email too.

 

I got a birthday call from my dealer, asking if he could "help" with anything. I'm still waiting on a big cash discount to go see him about an upgrade.

 

About time. Suspect that the rest of us will be getting pinged soon. Wonder if Toyota will have enough sense to send everyone (Prius owners) some simple low cost thankyou 'gift'? For example, something like a Prius Owners T-Shirt. A little low cost goodwill could go a long way.

 

Except for those of us on the black list. Erica probably black listed me back during the Detroit period. I should never have started that thread about her.

Tom

 

I also received the email survey the first of the week.

 

A tee shirt wouldn't do much for me.

Toyota could kill two birds with one stone by offering some thing free,
or nearly so, that contributes to the long term reliability of the Prius;
they get to brag about the reliability, I get the benefit of greater
reliability at lower cost.... I'm gonna tell all my friends about it too!

*Lets say a free "transmission" oil change for folks with less than
100K miles.

* A free converter cooling fluid change and pump replacement for
folks with over 100K miles... big miles, big thank you gift!

We all know that if Toyota sent these out by way of a paper certificate
-- valid for one full calendar year, non-transferrable --, about half would
go unopened, or be lost before use... Toyota spends far less $$$.

 

Evan,

I'm feeling somewhat testy tonight... I feel a cold coming on.

Well, in that Mother Toyota made it very difficult to debadge the hood
and lift gate Circle-T emblems due the !@#$% mounting/alignment
holes, I do free advertising everytime I drive Amapola around
Ballamer or up and down the coast from Maine to Florida.

So, maybe I'll wish a smaller wish...

How about an oil/filter, cabin filter change with synthetic oil if I so
choose?

 

I got the email, too. I tried to think of any issue I could, just to be helpful, but wondered if I was being too nit-picky. I did mention that I had a hard time getting the shifter to really go into drive and not reverse or into reverse and not drive, but I made sure to mention that I'm getting better at shifting over time.

I don't need a Toyota T-shirt. I am not a walking billboard.

 

You would think that Toyota could also pair the logo'd item giveaways with some sort of popular road show this spring/summer. For example, what about sending some of the plug-in Priuses on a road show? I suspect that many of us Prius fans would like the chance to see (and drive) a Plug-in Prius, plus pick up a (free) Prius t-shirt. Toyota must have a few other cars that they could also show off. Maybe I'm in the minority on this one, but I think that Toyota's passive response to the SA problem isn't the smartest move. Yes Toyota, it will hit your precious bottom line, but you need to start thinking about rescuing the brands image (before it's too late) by spending a little cash.

 

I tossed ours a couple days ago. The cars's fine ... and the questions on these things .... they always frame answers into the super narrow pigeon holes that don't necessarily address what I'd want to say about real issues anyway.

 

Oh geez... it didn't involve sheep did it?

I vote for reusable grocery bags!

 

I got mine too a couple days ago. There was only one item that I could comment on. And it was minor at that. The car has a slight brake pull to the left sometimes. Been that way since it was new, but I never did talk to the dealer about it.

 

I would have the dealer check the wheel alignment.

 

Agree - here is another suggestion: Prius water bottles (like the ones handed out at some of the Prius Gen III intro events). Great for advertising as most people use their water bottles all over the place).