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toyta approved reimbursment fo cracked windshield

Discussion in 'Gen 4 Prius Main Forum' started by amos, Feb 15, 2024.

  1. amos

    amos Active Member

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    hello all
    got this in the mail about that crack in windshield whoever here already experienced. it clearly says reimbursment program for this windshield crack . a while ago i posted a photo of my broken windshield here, forgot which forum it was.
    IMG_20240215_193620_589~2.jpg
     
    #1 amos, Feb 15, 2024
    Last edited: Feb 15, 2024
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  2. vvillovv

    vvillovv Senior Member

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    I wonder if that would include a windshield being bricked with a 3 inch gaush in the hood, the early morning hours after the day Brixit passed in the UK.
    Should I hold my breath?
    The house front storm doors plexy was also shattered ( shook the house a bit ) :( I think by the same brick that did in the windshield. because I never found what did the windshield, hood damage, but the brick was in the mess between the storm and old wooden front door. 3 cops were all politely scratching their heads too.
     
    #2 vvillovv, Feb 16, 2024
    Last edited: Feb 16, 2024
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  3. AzWxGuy

    AzWxGuy Weather Guy

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    I wonder if the inevitable rise in insurance premium qualifies as an out-of-pocket expense. Thinking not.
     
    #3 AzWxGuy, Feb 16, 2024
    Last edited: Feb 17, 2024
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  4. m8547

    m8547 Senior Member

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    So they will cover a crack caused by a pebble but not a rock? Do they expect us to go find the offending object on the side of the road to prove what caused it?
     
    amos and parked like this.
  5. parked

    parked Junior Member

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    That's a very good question.

    Wikipedia says (Pebble - Wikipedia): "A pebble is a clast of rock with a particle size of 4–64 mm (0.16–2.52 in) based on the Udden-Wentworth scale of sedimentology. Pebbles are generally considered larger than granules (2–4 mm (0.079–0.157 in) in diameter) and smaller than cobbles (64–256 mm (2.5–10.1 in) in diameter)."

    Britannica says the same (Pebble | geology | Britannica): "...pebbles (4–64 mm [0.16–2.52 inches] in diameter), through cobbles (64–256 mm [2.52–10.08 inches])..."

    I have a little star crack that's less than a half inch across, so I think I could make a good case that the offending projectile was less than 2.5 inches in diameter, given the minimal damage. I've been meaning to get it filled, but it's never changed in size over several years. Maybe I should do it and submit my bill.

    I gather the claim is that Toyota shipped windshields that were less resistant to this type of damage than some standard, not that they spontaneously cracked from body flexing or thermal stress or something.