Trouble with Prius Chat product

Discussion in 'PriusChat Website Questions' started by jejb, Feb 17, 2019.

  1. Mendel Leisk

    Mendel Leisk Senior Member

    Joined:
    Oct 17, 2010
    39,837
    28,364
    80
    Location:
    Greater Vancouver, British Columbia, Canada
    Vehicle:
    2010 Prius
    Model:
    Touring
    If the PriusShop is becoming a honey trap, what to do? (n)
     
  2. will the engineer

    will the engineer Active Member

    Joined:
    Feb 13, 2019
    238
    117
    0
    Location:
    LA
    Vehicle:
    2019 Prius Prime
    Model:
    Plug-in Advanced
    file a complaint with credit card company with proof (pictures). You will see a refund in the next billing cycle.

    Posted via the PriusChat mobile app.
     
  3. jejb

    jejb Member

    Joined:
    Jun 11, 2014
    91
    26
    0
    Location:
    NW Ark
    Vehicle:
    2016 Prius v wagon
    Model:
    V
    I did get a refund from the USPS. It took a little time, but they did make me whole.

    That does not excuse the complete and total lack of response from the PriusChat seller, though. Absolutely the worst customer service I've experienced in a lot of years of buying off the internet.
     
  4. George W

    George W Active Member

    Joined:
    Mar 12, 2018
    857
    456
    1
    Location:
    San Antonio
    Vehicle:
    2008 Prius
    Model:
    Touring
    I have to agree. The lack of proper communication from the Seller, casts doubt on a purchase-decision. Why ignore customers?
     
  5. will the engineer

    will the engineer Active Member

    Joined:
    Feb 13, 2019
    238
    117
    0
    Location:
    LA
    Vehicle:
    2019 Prius Prime
    Model:
    Plug-in Advanced
    Good to hear, always nice to find out that the outcome resulted in something good after dealing with toxic or irresbible online sellers.

    Posted via the PriusChat mobile app.
     
  6. Prodigyplace

    Prodigyplace Senior Member

    Joined:
    Nov 1, 2016
    11,065
    10,693
    0
    Location:
    Central Virginia
    Vehicle:
    2017 Prius
    Model:
    Two
    Careful! This is Danny's sandbox & he runs that shop.
     
    will the engineer likes this.
  7. will the engineer

    will the engineer Active Member

    Joined:
    Feb 13, 2019
    238
    117
    0
    Location:
    LA
    Vehicle:
    2019 Prius Prime
    Model:
    Plug-in Advanced
    understood

    Posted via the PriusChat mobile app.
     
  8. MichaelKnight

    MichaelKnight Junior Member

    Joined:
    May 1, 2018
    39
    21
    0
    Location:
    Westcoast
    Vehicle:
    2005 Prius
    Model:
    N/A
    Wow ....Glad you were reimbursed thru usps. Was your order drop shipped? If so did you reach out to the vendors(not priusshop)?
    I was planning to place an order but held off....
     
  9. sam spade 2

    sam spade 2 Senior Member

    Joined:
    Mar 31, 2018
    3,340
    1,488
    0
    Location:
    USA
    Vehicle:
    2017 Prius c
    Model:
    Four
    Does he ?
    REALLY ??

    Looks to me like he no longer knows or cares.
     
  10. jejb

    jejb Member

    Joined:
    Jun 11, 2014
    91
    26
    0
    Location:
    NW Ark
    Vehicle:
    2016 Prius v wagon
    Model:
    V
    It was shipped from a Toyota dealer, whom I did not reach out to. I just assumed the seller worked for the dealer or something like that. In hindsight, that may have been another option to try.
     
    MichaelKnight and Prodigyplace like this.
  11. MichaelKnight

    MichaelKnight Junior Member

    Joined:
    May 1, 2018
    39
    21
    0
    Location:
    Westcoast
    Vehicle:
    2005 Prius
    Model:
    N/A
    Thanks for updating us...Guess I will go a different route......


     
    Prodigyplace likes this.
Loading...