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Trying to check Carfax, having trouble

Discussion in 'Gen 3 Prius Main Forum' started by Laura Drew, Apr 6, 2019.

  1. Laura Drew

    Laura Drew Junior Member

    Joined:
    Mar 20, 2019
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    Location:
    Jackson WY
    Vehicle:
    2013 Prius
    Model:
    III
    Yesterday I put in the vin # for a vehicle we are looking at for my daughter. A 2010 with 86000 miles on it.
    Carfax said it had 33 reports for it.
    I paid the $$ for it and now it is saying
    Vin # incorrect. I tried clearing cookies, changing browsers. I have the # from the owner on his registration and copy pasted it from his email.
    I looked on Toyota owners group and that only gave me 3 records.
    Help!
     
    #1 Laura Drew, Apr 6, 2019
  2. bisco

    bisco cookie crumbler

    Joined:
    May 11, 2005
    108,822
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    Location:
    boston
    Vehicle:
    2012 Prius Plug-in
    Model:
    Plug-in Base
    is there a way to contact car fax?
     
    #2 bisco, Apr 8, 2019
  3. framistat

    framistat Junior Member

    Joined:
    Apr 26, 2018
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    Location:
    Fairport, NY
    Vehicle:
    2015 Prius
    Model:
    II
    Another way to check service history is to go to the Toyota owners website, create an account, and add the VIN as if you own it.
     
    #3 framistat, Apr 11, 2019
  4. framistat

    framistat Junior Member

    Joined:
    Apr 26, 2018
    38
    17
    7
    Location:
    Fairport, NY
    Vehicle:
    2015 Prius
    Model:
    II
    Just be aware, not everything is reported to CarFax. For example, not all accidents are reported. Check CarAngel videos on YouTube for hints on safely buying a used car.
     
    #4 framistat, Apr 11, 2019
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