Trying to check Carfax, having trouble

Discussion in 'Gen 3 Prius Main Forum' started by Laura Drew, Apr 6, 2019.

  1. Laura Drew

    Laura Drew Junior Member

    Joined:
    Mar 20, 2019
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    Location:
    Jackson WY
    Vehicle:
    2013 Prius
    Model:
    III
    Yesterday I put in the vin # for a vehicle we are looking at for my daughter. A 2010 with 86000 miles on it.
    Carfax said it had 33 reports for it.
    I paid the $$ for it and now it is saying
    Vin # incorrect. I tried clearing cookies, changing browsers. I have the # from the owner on his registration and copy pasted it from his email.
    I looked on Toyota owners group and that only gave me 3 records.
    Help!
     
  2. bisco

    bisco cookie crumbler

    Joined:
    May 11, 2005
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    Location:
    boston
    Vehicle:
    2012 Prius Plug-in
    Model:
    Plug-in Base
    is there a way to contact car fax?
     
  3. framistat

    framistat Junior Member

    Joined:
    Apr 26, 2018
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    Location:
    Fairport, NY
    Vehicle:
    2015 Prius
    Model:
    II
    Another way to check service history is to go to the Toyota owners website, create an account, and add the VIN as if you own it.
     
  4. framistat

    framistat Junior Member

    Joined:
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    Location:
    Fairport, NY
    Vehicle:
    2015 Prius
    Model:
    II
    Just be aware, not everything is reported to CarFax. For example, not all accidents are reported. Check CarAngel videos on YouTube for hints on safely buying a used car.
     
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