Update software to fix USB/bluetooth issues

I don't know if ETune and the radio software are the same. If it is, there is a way to update the entune software for free with a usb stick.

You can search the Toyota website, this forum or Google. I have seen it posted with full instructions with a recent update as of October/November 2015.

 

You will need to utilize your desktop computer or laptop and a blank USB 2.0 flash drive with a minimum storage capacity of 2GB to download the software update from the newly established Toyota Downloads site on Toyota.com,https://securedp.toyota.com/download-app/downloads. To assist with performing the software update, please refer to the Entune App Suite Download User Guide located within the site.

 

It sounds bogus, the Toyota provided Entune update doesn't have anything to do with the GPS by itself.

 

Look at it this way, why would Toyota put it on their own website?

I smell BS at the stealership...

BTW, how do you when the salesman at the dealership is lying? Answer: his lips are moving... Haha

After you do the update, please let us know the Bluetooth is work with your iPhone 6.

I have the 6 plus which I assume is the same. I would some piece of mind when I get my car.

Thanks

 

Here's how I fixed mine:
Go to the setup button on the radio> go to "Bluetooth"> go to device so> you'll see "Car-Multimedia" remove it. Turn off car and phone. Restart both car and phone. Go to Bluetooth setting on your phone and wait for "Car-Multimedia" to come up on the phone. When "Car-Multimedia" pares just choose it and you should be good to go.

 

I could not remove "Car-Multimedia". You can go into the screen to backspace out "Car-Multimedia", but I can't press "OK" with nothing in there. Can you please show a photo of where/how you remove it?

 

^^^ When you get into the Bluetooth you'll see "Registered Devices"> touch "Registered Devices> you will then see all of the devices registered to the radio> at the right there is a "Remove" tab> touch "Remove"--- that will bring up the "Remove Devices" screen.

 

Glad to hear you got the straight story from Toyota, and welcome to PriusChat, where you'll (almost) always get good advice.

 

My 6S worked flawlessly from the first day I had the Entune update, and before too

 

... But are you on iOS 8 or 9?

I think 8, nobody had problems. It was when you do the ios 9 update that fooked everything up.

Edit: opps, 6s automatically came with ios9.

 

Actually, 8 and up fooked everything up. Consider your 2013 Prius came out when iOS 6 & 7 were current and you can see why. My iPod Touch 4g unable to upgrade beyond 6 works flawlessly. My iPhone 4s, 5s, 6, 6s don't work well. Toyota seems to have no plans to support an OS that keeps changing every year.

Among other things, 8 moved podcasts to their own category that Entune cannot recognize, it used to be part of the music playlist. 9 makes audiobooks their own category? Upgrading Entune made it unstable so if I try to use Pandora after setting a navigation destination, the system reboots. If I do everything through bluetooth, everything works flawlessly. Which is how I do it currently but I lose a lot of functionality.

 

So i just updated my dad's 2014 Prius V with Entune... waiting to see if it fixes the constant connects/disconnects with his iphone 6+.... however, I drive a 2013 Prius V withOUT Entune... just the basic radio. Is there a software update for that radio? I have the same issues with bluetooth. I tried installing the update just to see what would happen... nothing happens.

 

I see that the link is no longer active. Anyone have the current one?

r

 

What is entune?

I have a 2012 Prius without the nav pak. After the last 10.3 IOS update my music works from my phone but only if I start it from the phone first. It doesn't give me a browse list as before. Also with other connections like google map or siri it acts like it's making a phone call. I've tried forgetting and reconnecting but it doesn't help. Is there someway to update the firmware for this? I've asked the mechanics at the dealer but they say that there are no updates available.

 

I have a 2014 Prius 3, my bluetooth stopped working the dealership was going to charge me $45 for the radio software update ( which I found out later was free)but it didn't fix the problem. They said I need to replace the Bluetooth box on the radio $900. I just use it for the hands free cell phone, basic phone. I just bought a $12 visor clip on. they said the radio/ communications is only warrantied for 90 days. I will not buy another toyota.

 

Found this solution to my bluetooth issue!
Thought I'd share so others don't have to go through the same ordeal as I did.
Post #19 has all the details. I can't stress enough how crucial the criteria surrounding the USB is (MUST be 2gb-8gb, USB 2.0 not 3.0)
My response is in post #21 (with a added info regarding version, phone model, and ios).
2012 Prius v stuck in software update mode | PriusChat

 

I'm having issues with my Entune or my head unit or something... All of a sudden the car stopped playing my iPod connected via the USB port. The USB port charges the iPod, iPhone, however when I try to update from 5.1 to 5.2 it does not recognize the USB port, the USB icon does not illuminate when anything is plugged into it, however, it charges anything plugged in. When I plug my iPhone in and activate the Entune App, the car will ask to connect for internet, I just don't understand whats going on.

Any ideas, suggestions?

Thanks everyone.