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Volt customer retention observations.

Discussion in 'Chevrolet Volt' started by dbcassidy, Jun 30, 2013.

  1. dbcassidy

    dbcassidy Toyota Hybrid Nation, 8 Million Strong

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    4 folks at work turned in their expired leased Volts to their respective dealerships. Their replacement vehicles: 2 Prius, 1 Leaf, and 1 Tesla.

    When asked why, responses were more availability in the current market. Also the Chevy dealers were not flexible is an attractive used car buying price.

    This, got the 4 coworkers to scout the market. and make purchases else where. They were told by the Chevy dealers that their dealership is very sensitive to profit margins. the dealers need to be able to make at least a small profit on each vehicle sold. Hence, the dealers are not (yet) showing flexibility in offering attractive used car pricing.

    Co-workers have moved on to new sets of wheels.

    They did mention if this was a new trend with the off leased Volts, and left them wondering.

    DBCassidy
     
  2. bisco

    bisco cookie crumbler

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    i often wonder where all the leased cars go. it's amazing that there is a market for them especially when the mfg offers large incentives on the initial lease. like the stock market and real estate, the bubble has to burst at some point.
     
    dbcassidy likes this.
  3. ItsNotAboutTheMoney

    ItsNotAboutTheMoney EditProfOptInfoCustomUser Title

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    Were the Priuses PiPs?

    They should be able to sell a bunch of off-lease Volts to dealers who'll export them to Canada. New-car incentives are variable there and Canadian lease prices are extremely high.

    The other way would be to selling to dealers who'll ship them to better higher-volume Volt markets (except for CA due to the HOV lane) and be able to sell them.

    In 3 years time off-lease vehicles are going to be facing greater competition and the next iteration of plug-ins and by that time there could be more news on the Tesla Gen 3 that'd make people wait. I wouldn't be surprised to see a shift in emphasis to sales.
     
  4. dbcassidy

    dbcassidy Toyota Hybrid Nation, 8 Million Strong

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    One PIP, one conventional Prius.

    DBCassidy