Warning lights suggest new hybrid battery

Discussion in 'Gen 2 Prius Care, Maintenance and Troubleshooting' started by kathleenoneil, Apr 18, 2017.

  1. kathleenoneil

    kathleenoneil New Member

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    I live in CT and have a 2005 Prius with 143K miles on it.

    In 2014 I had warning lights come on. (Red triangle with ! and ABS lights. )I thought it might be the hybrid battery and was relieved, since I was still within the 10-year warranty period. Turns out it wasn't that. They ended up replacing the small battery.

    Last night I was driving from one shopping plaza to another when several warning lights came on and it beeped.
    yellow indicator light (exclamation point in a circle surrounded by parenthesis)
    yellow check engine light
    see multi-informational display light (red triangle with exclamation point in the middle)
    Hybrid System Warning light (red picture of car with an exclamation point over it)

    I drove the block over to a parking lot and left it there overnight. It said to take it to a dealer immediately in the book, so I had it towed to the closest dealership (different than the one from 2014) this morning.

    The codes are P0A80 and P3000, which they told me means I DO need a new hybrid battery this time. They said they can't guarantee that there isn't something else wrong with the car, but they have to start by replacing the battery and see. They quoted me around $4150 for the battery and labor. I later asked what the battery itself cost and they said $3192.

    I called the other dealership from 2014, mostly to refresh my memory about what had been done back then. He said, yes, the code does suggest we need a new hybrid battery, but he'd first make sure there wasn't any other smaller issue like corrosion or mice chewing wires (he gets a lot of that and I had mice in my car a few years ago) before making that final determination.

    He also said $4150 seemed a little high. He said his dealership has done a bunch of these and they are closer to $3600, with the battery closer to $2600, 7 hours labor and taxes.

    I assume the dealer we brought it to this morning checked those other things, but who knows. While I've changed my headlights/taillights/wipers and added wiper fluid to my Priuses over the years, that's about as far as I go in the do-it-yourself realm.

    Do either of these estimates sound like they're in the right price range for someone who can't do it themselves?

    We can't get a new car for $4000, and are wary of used cars, but is replacing this part a good idea for a 12-year-old car with 143K on it? We get the regular maintenance as suggested. We just got new tires last year. What would you do in this situation?

    The engine has been running loud for quite a while. Like it is very loud when it kicks in and makes a loud gugg sound when it shuts down, at least in comparison to our 2009 Prius. So this may not be the only thing going on, but we did just have an oil change last week and nothing seemed out of the ordinary. Now and 2014 are the only time we've ever had an issue with this car. Oh, and my husband just got laid off a couple weeks ago, so this is perfect timing. :p

    Suggestions, opinions welcome. Thank you!
     
  2. biglew8

    biglew8 Active Member

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    Welcome to PriusChat @kathleenoneil! I am sorry that you are having issues with your Prius. Are there other Toyota dealerships close to you that you can call around to price shop? If not, you can always try to call the Toyota goodwill department to see if they can help you. HV Battery Goodwill Warranty Listing - Toyota Prius USA | PriusChat Even though you are out of the warranty range, you can always try to ask nicely. Some owners in that thread have had good luck getting Toyota to cover the entire hybrid battery replacement. Some have had part of the replacement cost covered and the owner paid the rest. If you have been taking your Toyota vehicles only to the dealership to get service, you can tell them you are loyal to the Toyota brand. :) Good luck!
     
  3. wjtracy

    wjtracy Senior Member

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    Obviously the 2014 dealer sounds good, and I would definitely try to get it over there and see what they can figure out.
    If they say new batt, one approach is for you to call Toyota USA and ask for warranty assistance, and see if they will shave some off. The warranty is 10 yr so you are over, but sometimes especially in CARB states they seem to assist. This takes a little time for them to get back, so you have to decide how fast you need to get back on the road.

    HV Battery Goodwill Warranty Listing - Toyota Prius USA | PriusChat
     
  4. kathleenoneil

    kathleenoneil New Member

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    Thank you both. Will check that out. At this point anything we can save is helpful. :)
     
  5. bisco

    bisco cookie crumbler

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    welcome!
    definitely shop around. batteries have been as low as $2,000. (west coast i think) and labor is more like 2-3 hours.
    start by having the cheapest dealer contact toyota. once you get locked into a dealer, if toyota decides to help, i don't think you can go somewhere cheaper. i don't like mechanics who say you first have to spend a lot of money to find out if anything else is wrong. that can turn into a money pit.
    all the best!(y)
     
  6. stockdaddy

    stockdaddy Member

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    Math wise be likely better to sell your car to someone that knows how to fix it cheap.

    Then just buy another Prius for $3500.
     
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  7. kathleenoneil

    kathleenoneil New Member

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    Thanks again biglew8 and wjtracy.

    Checked out the Goodwill warranty thread and, after towing the car to the second dealership, called.

    Ultimate result: 2 years out of warranty, got $1000 off the total cost of replacing the battery.

    Toyota rep said first thing they look at is how often you go to the dealership for maintenance. We didn't at all with this car, but we did buy the pre-paid service plan for the first 45K of our 2009 Prius.

    They also look at loyalty. I thought we were doing well owning two Priuses, but she said some people have owned 8 or 9 of them!! I said we just aren't there yet -- we've only had 4 cars in our lives.

    She also said the main reason she gave us anything (since the rest wasn't fantastic) was that the dealer service guy vouched for our character. She said that he told her we were nice and respectful people and he'd never had a problem with us (except he'd like us to visit more ;)) I was also pleasant on the phone with her for what it's worth.

    So lessons learned: 1. Go to dealership for service. 2. It pays to be nice. :)

    Moneywise, it may have been smarter to try to sell it and buy a super cheapo non-Prius replacement car (the cheapest used Prius we found around here was $5K and had 200K miles on it!), but it was just too many moving parts for us to figure out right now. This car has new tires, new brakes and has had all the regular maintenance, so if it can (hopefully) last us another 50K miles, we'll be happy.
     
  8. biglew8

    biglew8 Active Member

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    Congrats! How much total out of pocket do you have to pay for the new battery?
     
  9. kathleenoneil

    kathleenoneil New Member

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    The dealer was quoting $2588 for the battery and with labor and taxes it was going to be $3500, so now we're looking at $2500. Still not great, but it seems to be the best option for us at this point.
     
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  10. biglew8

    biglew8 Active Member

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    That is not too bad. When are you getting the battery installed? You should get at least 8-10 years out of the new one. Good luck!
     
  11. kathleenoneil

    kathleenoneil New Member

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    They ordered it today. Service guy said it should get there tomorrow or the next day (something about how they ship it b/c it's high voltage?) and then they'll put it in, since we already towed the car there yesterday.

    Fingers crossed that everything else continues to work and we get plenty of good use out of the new one!

    Thanks!
     
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  12. wjtracy

    wjtracy Senior Member

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    Some of the + elements I saw were orig owner, CARB state, you had not ripped open the battery yet, you had some recent service over there. Good/major dealer is big help too. I knew without asking you might had owned other Toyotas. So it was worth a shot.
     
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  13. jerrymildred

    jerrymildred Senior Member

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    That's pretty good for a new battery. Still hurts, I know, but if the rest of the car is in good shape, you bought a lot of miles for that $2500.
     
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  14. andrewclaus

    andrewclaus Active Member

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    Good work. I don't know if it's been mentioned yet, but that new battery will be easily transferable to another old Prius if ever needed.
     
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  15. wjtracy

    wjtracy Senior Member

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    ...also if someone is buying it used, new Toyota batt is major +
     
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  16. ericbecky

    ericbecky Hybrid Battery Hero

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    $2500 for a new battery is a good deal.
    It'll give the car many years of life.
     
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  17. The Old Wolf

    The Old Wolf Junior Member

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    My hybrid battery died - I had the red triangle, the brake warning light, the VSC light on the dash, and the red auto with exclamation point on the visual display. Toyota confirmed hybrid battery codes. They wanted $3300 for the fix. Found a rebuilt battery at Hometown Hybrids in Texas for $990.00 - 1 year warranty, free shipping both ways. Put it in myself, 4 hours of work. Boom. (My 2007 had 210,000 miles on it, so getting a new battery for $2500 didn't seem worth it since the car itself isn't worth that much. By the time this one dies, I think I will have more than gotten my money's worth out of the beast. It's been a wonderful car.
     
  18. edthefox5

    edthefox5 Senior Member

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    To the OP that’s a pretty good deal. The reason the engine was loud was it was getting no power from that bad battery and you were not modifying your gas pedal accordingly another words your car was sick and you were still demanding power and the performance it’s always had. You did not give it s break. It had poor power press harsher on the gas. Only place power comes from is the tiny 90 horsepower lawn mower engine. Pretty common post, you can see and feel how anemic the car Is with no battery participation.
    It will feel like a new car with a new battery power will return. You should get another 100,000 miles easy........

    But the only thing that can get you next is the oil in the engine. Many many Prius of your year eat oil.
    Many posters have run the car dry of oil and blown the engine up. Esoecially if it’s dealer oil changed.

    Keep the oil at the full line. Check the oil every Saturday after the car sat all night check the oil before you start it. Continue to top it off like you have a million dollars in it. That’s how you get another 100000 miles out of it.
     
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  19. jerrymildred

    jerrymildred Senior Member

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    I'm glad you got it running. I hate to say it, though, but you'll probably be testing that one-year warranty. Rebuilt batteries rarely last more than a few months. I suppose that's why Dorman dropped their warranty from three years down to one. But I have heard of some that do well.
     
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