We like sheep... on the ECO Dashboard

Discussion in 'Prime Fuel Economy & EV Range' started by Old Bear, Oct 15, 2017.

  1. Delbert

    Delbert New Member

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    Just bought a new 2017 Advanced Prime 7-30-18. It is true bliss to drive mostly without gasoline! But, ECO dashboard only worked for a day. "Charge complete" and "Forgot to plug in" notifications worked for only a week or two. Support(?level 2; Tom) said "give me 3-4 business days to look at this". Haven't heard back for a week. What is status of this long standing dysfunctionality of these Entune App features? Reading from the beginning of this thread Toyota has had at least 8 months to figure this out. Is it worth more calls to support to get this worked out, or is Toyota just in "pretend" mode that these app features will eventually work reliably?

    Thanks!

    Warren
     
  2. schja01

    schja01 One of just a few in Chicagoland

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    I’ve had my 2018 Advanced 4 weeks. Notifications work fine but I don’t use the “Plugin Reminder” one.
    J
     
  3. Mark57

    Mark57 Senior Member

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    You probably won't get many views or replies on this kind of problem in "this" thread. They gave you a case number, right? Call them back and be a squeaky wheel. We can't help without knowing what exact phone you have, provider, etc., etc. Is your phone on the comparability list on the My Entune site?

    Other than occasional widespread issues, I've not read anyone single person having long term connectivity issues with the car or app unless it was everyone having trouble.
     
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  4. 7707Prime

    7707Prime Junior Member

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    Have noticed that notifications in general have gotten a little wonky since the Android Oreo June security patch on my Galaxy S8+, continuing with the July security patch. Today, for example, my "charge completed" notification rolled in as I exited my car at work - 2.5 hours after charging ended.

    Will see what the August security patch brings. If no change, may be time to reach out to Toyota - but my phone has always pretty much been a black sheep to the Entune team, especially with multiple people there telling me that their S7 and S8s don't work properly with their Toyotas either...
     
  5. 7707Prime

    7707Prime Junior Member

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    Woke up this morning to all notifications on my phone behaving the way they should, including charging start and stop notifications. Guess the smart phone deities heard my plea yesterday... :whistle:
     
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  6. huskers

    huskers Senior Member

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    Phone gods are smiling on you. Now if they can hep me find my car keys. Oh, wait, we don't need keys.
     
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  7. schja01

    schja01 One of just a few in Chicagoland

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    Then why do they give you two with the car?
     
  8. schja01

    schja01 One of just a few in Chicagoland

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    Ever notice when you loose something, you always find it in the last place you look?
     
  9. Delbert

    Delbert New Member

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    Looking back at the Dec 2017 and Jan 2018 entries in this thread, it appears there were persistent problems with the features I mentioned. I have iPhone SE and ATT is provider. I have talked to Toyota off and on for several weeks. Thankfully, I did get a call back from Toyota yesterday saying that a patch was applied, and I am pleased to report that the notifications and ECO dashboard are actually working now. Thanks for your comments.
     
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  10. Mark57

    Mark57 Senior Member

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    Don't think we haven't noticed you "sneaking" back to the top. Yeah, sneaking . . . . :p:D




    Sneaking! No resemblance implied. :eek::D
     
  11. HPrimeAdvanced

    HPrimeAdvanced Senior Member

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    So I'm a sneaky, slithery, slimy snail!! Har, har.
    My belly chopping date has been rescheduled to sometime in latter part of September, as far as I can figure... So in the meantime, this escargot is going to make a run for it, mes amis!! Maybe I can win the valuable (har, har!), coveted September Crown for Obsessive Hypermiling Lunkheads (S.C.O.W.L.)! Hang on to your shorts and watch that S car go!!!

    Posted via the PriusChat mobile app.
    AChoiredTaste.com
     
  12. Mark57

    Mark57 Senior Member

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    Belly chopping? Resection?
     
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  13. HPrimeAdvanced

    HPrimeAdvanced Senior Member

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    Intestinal/bladder garbage; nuthin' to get excited about. Sha la la la la la, live for today!
    As long as I'm vertical, I'm a happy camper.
    It's just the inability to go to Wikipedia and look up the synopsis on my drama that is frustrating! I'll be floundering til it's over, har, har! Le PrimeSnail will see it through.

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  14. bisco

    bisco cookie crumbler

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    all the best HP!(y)
     
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  15. Mark57

    Mark57 Senior Member

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    Your not supposed to eat the escargot "shells.";)
     
  16. HPrimeAdvanced

    HPrimeAdvanced Senior Member

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    Thanks, mon ami!


    Hey, they're a great source of calcium! Crunch, crunch.

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    AChoiredTaste.com
     
    #736 HPrimeAdvanced, Sep 11, 2018
    Last edited by a moderator: Sep 11, 2018
  17. A Prime Factor

    A Prime Factor Formerly "I want my PHEV"

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    Wow Mr. Snail, you are so far out in front, I wonder if anyone will ever catch you!
     
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  18. HPrimeAdvanced

    HPrimeAdvanced Senior Member

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    Oh there are several quite adept Snail chasers. Hopefully the "Foot of Lightning" will prevail!! Har, har!

    Posted via the PriusChat mobile app.
    AChoiredTaste.com
     
  19. A Prime Factor

    A Prime Factor Formerly "I want my PHEV"

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    It's been fun, but I think I'm going back to "just drive it" mode. I can usually get 100 (sometimes 99), but it feels like I'm walking a tightrope.
     
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  20. Chazz8

    Chazz8 Gadget Lover

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    DD996637-BB5A-4216-B7A8-CE19A8153A71.png
    Still stuck on Eco Status Silver. I think a coding error is making it impossible to achieve Gold. Somebody prove me wrong.
     
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