What's the deal with the PC store?

koa · 01-12-2006, 01:59 PM

I ordered a sunscreen on the Jan 5 and paypal billed my credit card. I have yet to receive a confirmation of an order placed or a reply to an email I sent the store. I also posted on the commercial sale site with no response. Is this SOP when ordering through the store? I ordered a BT stiffening plate direct from BT and it was at my door 3 days later.

AlphaTeam · 01-12-2006, 03:57 PM

Maybe give Danny a PM. He is usually very good about getting back to people.

**Danny** · 01-12-2006, 05:25 PM

If you didn't receive a confirmation of your order, then it probably didn't go through correctly. We've had a continuous problem of PayPal "eating" orders - in other words, taking the money for them and never passing back the order information to the PriusChat Shop. I urge anyone placing an order through the PriusChat Shop to make sure you receive an email order confirmation, and if you don't - immediately email the Shop about your order so we can look into it.

01-12-2006, 05:25 PM	#3
Danny Admin/Founder Join Date: Nov 2003 Location: Columbia, SC Posts: 4,600 My Car: 2006 Prius Package: #8 Nominated 26 Times in 8 Posts TOTM Awards: 1 Friends: 25	If you didn't receive a confirmation of your order, then it probably didn't go through correctly. We've had a continuous problem of PayPal "eating" orders - in other words, taking the money for them and never passing back the order information to the PriusChat Shop. I urge anyone placing an order through the PriusChat Shop to make sure you receive an email order confirmation, and if you don't - immediately email the Shop about your order so we can look into it. __________________ PriusChat Offers Discounts on: Extended Warranty - $990 : Pre-Paid Maintenance - $875 : HeatShield SunShades : BT Tech Stiffening Plate : All other Prius Accessories

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01-12-2006, 01:59 PM	#1
koa Senior Member Join Date: Aug 2005 Location: Hawaii Posts: 794 My Car: 2006 Prius Package: #8 Nominated 0 Times in 0 Posts TOTM Awards: 0 Friends: 0	I ordered a sunscreen on the Jan 5 and paypal billed my credit card. I have yet to receive a confirmation of an order placed or a reply to an email I sent the store. I also posted on the commercial sale site with no response. Is this SOP when ordering through the store? I ordered a BT stiffening plate direct from BT and it was at my door 3 days later.

01-12-2006, 03:57 PM	#2
AlphaTeam Senior Member Join Date: Jul 2004 Location: Earth Posts: 631 My Car: 2006 Prius Package: #7 Nominated 0 Times in 0 Posts TOTM Awards: 0 Friends: 0	Maybe give Danny a PM. He is usually very good about getting back to people.