Prius Team

Erica, any thoughts on what might cause a user to not be able to connect to the Entune system (think: the "Internet connection"), whose Entune and Pandora accounts are both registered? Everything has gone smooth except for the actual internet connection from the phone to the car. I'm at a loss!

I have an unlimited data package and established bluetooth connection. Just not working; so frustrating!

Erica,
Can you direct me to whom I need to address a declining EV issue to and the fact that the service staff at the dealer I bought it from have admitted to me after 3 times of bringing the car in that they have had no education on the PIP?

I don't want to bother you with it if your not the right person to address, and if you are, please let me know, because then I have quite a bit more I need to say. Having to to pay the "PIP Premium" only to have the EV miles be less and less every week - now max is only 9.1 does not make for a happy consumer. And this one happens to work in Social Media.
I look forward to hearing back from you.

Yes, TY Natalya, Dealer tells me ETA is 24-27 April.

HELLO Erica: Did you receive my message? andyprius

Hi Erica,
Tried to send you a private message - but not successful. I am not sure what the issue is. Could you please post some information on how I can contact you?

Please look at the following thread.
http://priuschat.com/forums/toyota-prius-plug-in/107808-pip-hayward-toyota-dealer-demanding-595-over-negotiated-pre-order-price.html

The dealer is claiming that he is going to officially cancel my order. I have posted most details in the thread - but want to send you the email communication with the dealer and other details. My confirmation number is #TC0039501973. Hope you can get my details from the conf #. Please intervene and help. This is urgent.

Erica,

Prius Plug-In manual deficiency - HomeLink.

I have been using HomeLink in my Sienna for years. I really like not having to carry remotes around.

I had a heck of a time trying to program my remotes into the HomeLink mirror in my Plug-In advanced. I stopped by a Toyota dealership today and asked a salesman about it. He said, "Yeah, the Toyota manuals are all deficient in the area of HomeLink". He told me to just go to HomeLink and get the programming instructions, which I did. These instructions are only one page long. Toyota needs to incorporate these instructions into their manuals or reference the HomeLink.com website for more detailed information. Since the instructions are only one page, it should not be a problem to add them to the manual. I followed these instructions and got my HomeLink mirror in my Prius working in the matter of a couple of minutes.
The instructions in the Prius Plug-In manual are incomplete and don't work.

-= Jim =-

Hi, Erica. I am having problems with my dealer now that my Plug-In has arrived. Details are in my post @ http://priuschat.com/forums/toyota-prius-plug-in/106233-issue-my-plug-in-order-my-nightmare.html.
Is there any advice you might have for me?

Much thanks,
Sarah

Erica,

Here's an Article John Voelcker wrote in Green Car Reports about the Plug-In Prius using a lot of my words. My Plug-In should have left Japan today on the PYXIS. Order #1033, built 02/23/12. I'm excited!

-= Jim Bradbury (jbrad4) =-
Rowlett, Texas

Ok, I think you've answered the case I care about, which is SafetyConnect + Plug-in Hybrid Apps + SXM Data Services only (no SXM Satellite Radio), which is: $139.95 + 12*$8.99 = $247.83/year

But I'm still confused about why NavWeather is $9.99/month, but the SXM Data Services (which includes NavWeather) is $8.99/month. Is this just a weird quirk of of SXM pricing structure? Or is SXM Data Service only available with SXM Satellite Radio? Or is NavWeather for $9.99/month a month-to-month price, while SXM Data Services for $8.99/month requires a 12 month contract?

Could you comment on this thread to clear up the pricing of the various subscription services (SafetyConnect and Entune) and if SafetyConnect is necessary for the Apps?
http://priuschat.com/forums/toyota-prius-plug-in/104094-pricing-entune-access.html

jbrad4,

Thanks for the messages. Did you not receive the email status sent to you telling you that your vehicle was scheduled to be built between Feb-March? We will have more status updates as the dates get closer, but as the factory has not begun building the cars, it's hard to report something that hasn't happened quite yet.

Please stay tuned for more info.

Thanks,
Erica

Those of us who have ordered a Plug-In Prius are really in the dark as to where our vehicle is in the production process. It sure would be nice to have the same level of detail that Chevy Volt customers receive:
Tracking Your Volt Order

Erica, et al,
It would be great if Toyota would provide a website for Prius PHV (PiP) owners to track ev/hv miles like GM does for Volt owners. See: Volt Stats! Tracking real world usage of Chevy Volts in the wild... . This would be good info for Toyota to track as well as the PiP owners.

-= Jim Bradbury (jbrad4) =-
Rowlett, TX

Could you answer the questions in this post about Entune? I have the same questions and was not able to find answers on Toyota's Entune website.

http://priuschat.com/forums/toyota-prius-plug-in/97993-display-audio-navigation-vs-premium-hdd-navigation.html#post1395549

Follow-up on Dealer Charging Stations. In keeping with Toyota's green image, solar charging stations would be nice. Chevrolet's Solar Charging Stations.

When will Toyota Dealers put in Level-2 chargers? All the Nissan dealers have them for the Leaf and anyone else who wants to go there and charge up. I saw a Volt charging at my local Nissan dealer. When I get my plug-in, I don't want to have to go to the Nissan dealer down the street to top off my battery. This will be a big newsworthy event when Toyota makes this decision to do this.

.

jbrad4,
9am PST tomorrow Nov 17th is when the order site will open for Priority Registrants. I will look into the countdown clock discrepancy. Thanks for letting me know.

Best,
Erica Gartsbeyn, Prius Product Manager, Toyota USA

Which is correct? The message on theToyota Prius Plug-in configure page that says the order site opens at 9 am tomorrow, or the countdown clock that goes to zero at 8 am tomorrow? -- Thanks in advance for your reply.

My 2010 Prius III (purchase Feb 2010) is making this rather odd "chirping" noise. The youtube link shows what my car does. [ame=http://www.youtube.com/watch?v=90K82DVmYIc]YouTube - ‪2010 Prius Chirping Noise‬‏[/ame]
Can you tell me what this is and/or how to fix it?
Any help appreciated!