1. Attachments are working again! Check out this thread for more details and to report any other bugs.

Toyota says hybrid computer must be new?

Discussion in 'Gen 1 Prius Plug-in 2012-2015' started by Richard Signell, Nov 30, 2021.

  1. Richard Signell

    Richard Signell Junior Member

    Joined:
    Aug 29, 2013
    11
    8
    0
    Vehicle:
    2012 Prius Plug-in
    Model:
    Plug-in Advanced
    I got the “hybrid system error” on my 2012 plugin and Toyota say I need a new hybrid computer. They say it has to be new to be programmed for the vehicle. Is that accurate info? $2200 repair. Reasonable?
     
  2. Mendel Leisk

    Mendel Leisk Senior Member

    Joined:
    Oct 17, 2010
    54,661
    38,205
    80
    Location:
    Greater Vancouver, British Columbia, Canada
    Vehicle:
    2010 Prius
    Model:
    Touring
    What's your location; are you in the USA? Or?
     
    Rmay635703 likes this.
  3. Rmay635703

    Rmay635703 Senior Member

    Joined:
    Oct 16, 2016
    2,577
    1,600
    0
    Location:
    Somewhere in Wisconsin
    Vehicle:
    2013 Chevy Volt
    Model:
    N/A
    power management control ECU needs to be replaced? | PriusChat

    California requires a 10 year warranty on hybrid “emissions equipment “ which should include ECU/ECM/BCM/Battery/ Etc

    I would elevate your request to Toyota corporate, even if you are outside the 10/150 (Carb) or 8/100 (fed) you should be able to get a good will coverage for part of the cost

    If you are in Cali there are government agencies that can assist if you are within the coverage window (assuming the dealer is playing games)

    My take is that the BCM (“hybrid computer”)
    should never fail under any circumstances and should be under the 10/150 in California, I also would question that your error is just because of a bad “hybrid computer”
     
    #3 Rmay635703, Dec 1, 2021
    Last edited: Dec 1, 2021
  4. Richard Signell

    Richard Signell Junior Member

    Joined:
    Aug 29, 2013
    11
    8
    0
    Vehicle:
    2012 Prius Plug-in
    Model:
    Plug-in Advanced
    @Mendel Leisk , I'm in USA, Massachusetts.
    @Rmay635703 , that sounds like great advice. I'll try to contact Toyota corporate and dig a little deeper before I commit to that repair! Thanks so much!
     
    Mendel Leisk likes this.
  5. ChapmanF

    ChapmanF Senior Member

    Joined:
    Mar 30, 2008
    23,270
    15,067
    0
    Location:
    Indiana, USA
    Vehicle:
    2010 Prius
    Model:
    IV
    There are a couple dozen ECUs in a Gen 3 Prius; the one they are calling the "hybrid computer" is probably not the BCM (or body ECU), which lives on the other side of the dash. Chances are they mean the "power management control ECU", which was named "hybrid vehicle ECU" in earlier Prius generations. Or they could mean the "battery smart unit", which was named the "battery ECU" in earlier generations.

    A good start would be getting them to specify which ECU exactly they are talking about.

    Also good would be getting them to tell you the exact trouble codes they read out. Surely they have those. They can be posted here and might tell us something.
     
  6. Richard Signell

    Richard Signell Junior Member

    Joined:
    Aug 29, 2013
    11
    8
    0
    Vehicle:
    2012 Prius Plug-in
    Model:
    Plug-in Advanced
    I finally asked our Toyota Dealer to give me a part number (which is what I should have done before!) and I guess it's not the BCM, but a Transistor Kit P0WE, part number 04899-47070.

    Is that also something that should not ever break and that Toyota Corporate might give me some love on?
     
  7. Rmay635703

    Rmay635703 Senior Member

    Joined:
    Oct 16, 2016
    2,577
    1,600
    0
    Location:
    Somewhere in Wisconsin
    Vehicle:
    2013 Chevy Volt
    Model:
    N/A
    Could be an original failed 12 volt battery making fake problems (how old is your little 12 volt battery?)
    I would try that 1st

    If it is indeed the transistor kit which relates to the IPM / pump that “should “ be under recall

    https://static.nhtsa.gov/odi/tsbs/2018/MC-10145758-9999.pdf

    I would call corporate and also need to divert to someone more familiar with this as I don’t know if they included the PIP.

    Could file a complaint with the NHTSA if you can validate the exact codes (CEL) since a real Transistor failure has caused safety issues in the past and has had recall campaigns on other models of Prius
     
    #7 Rmay635703, Dec 1, 2021
    Last edited: Dec 1, 2021
    pghyndman and 2010moneypit? like this.
  8. Richard Signell

    Richard Signell Junior Member

    Joined:
    Aug 29, 2013
    11
    8
    0
    Vehicle:
    2012 Prius Plug-in
    Model:
    Plug-in Advanced
    @Rmay635703, I'll check on the age of the 12v battery and get the exact codes. It's had the regular scheduled service over the years, but if monitoring the 12v battery health is not part of that, it likely would be the original from 2012. Would be great if that's the problem!
     
  9. fuzzy1

    fuzzy1 Senior Member

    Joined:
    Feb 26, 2009
    17,105
    10,038
    90
    Location:
    Western Washington
    Vehicle:
    Other Hybrid
    Model:
    N/A
    For various business reasons, new car dealerships are mostly constrained to replacing failed parts only with new parts. Used parts, and other more affordable solutions, effectively require going to independent shops.

    I didn't really figure this out until two household cars suffered stripped threads for the drain bolt of aluminum oil pans. Dealerships would only replace the pans with new pans having the very same weakness. For half the price, a nearby independent shop could braze a steel thread insert to the old pan, providing a much more robust solution. Neither car ever visited a dealer's shop again, though subsequent cars still do so for items where the indy shops recommend it.
     
  10. bisco

    bisco cookie crumbler

    Joined:
    May 11, 2005
    107,688
    48,943
    0
    Location:
    boston
    Vehicle:
    2012 Prius Plug-in
    Model:
    Plug-in Base
    how many miles on her? it does sound like the ipm extended warranty
     
  11. Richard Signell

    Richard Signell Junior Member

    Joined:
    Aug 29, 2013
    11
    8
    0
    Vehicle:
    2012 Prius Plug-in
    Model:
    Plug-in Advanced
    @fuzzy1, yeah, requiring a brand-new Transistor Kit was confusing to me. Perhaps if they needed to burn something in, and that could only be done once? Wasn't sure why it would be designed that way if it's such an expensive part. So I was suspicious.
     
    #11 Richard Signell, Dec 2, 2021
    Last edited: Dec 2, 2021
  12. QuantumFireball

    QuantumFireball Active Member

    Joined:
    Mar 22, 2016
    416
    267
    0
    Location:
    Ireland
    Vehicle:
    2012 Prius Plug-in
    [EDIT: Misleading info, see below]
     
    #12 QuantumFireball, Dec 2, 2021
    Last edited: Dec 2, 2021
  13. Richard Signell

    Richard Signell Junior Member

    Joined:
    Aug 29, 2013
    11
    8
    0
    Vehicle:
    2012 Prius Plug-in
    Model:
    Plug-in Advanced
    #13 Richard Signell, Dec 2, 2021
    Last edited: Dec 2, 2021
    bisco likes this.
  14. ChapmanF

    ChapmanF Senior Member

    Joined:
    Mar 30, 2008
    23,270
    15,067
    0
    Location:
    Indiana, USA
    Vehicle:
    2010 Prius
    Model:
    IV
    That's not really the "control board for" the inverter; what you're looking at is the part we normally call the IPM, or "intelligent power module", which is really just a handful of very stout IGBTs (insulated-gate bipolar transistors), six for each of the two motors and two more that make up the "boost converter" matching the 200ish volts of the battery to the 650ish volts for the motors. It includes a transistor-to-coolant heat sink; the things that look like hose nipples at the top left and bottom right corners are hose nipples; the coolant goes right through this part to carry the heat away.

    The other things you'll find inside the inverter assembly are: the DC/DC converter that makes the 12 volt supply for the car, and the MG ECU, which is the control board for the inverter.

    The MG ECU mounts on a bracket above the IPM that you are looking at. The DC/DC converter mounts underneath the IPM; its top is a large metal face that meets the bottom of the IPM through heat-sink compound, so the coolant flowing through the IPM also cools the converter.
     
    QuantumFireball likes this.
  15. QuantumFireball

    QuantumFireball Active Member

    Joined:
    Mar 22, 2016
    416
    267
    0
    Location:
    Ireland
    Vehicle:
    2012 Prius Plug-in
    Ah, I think I was misled by the fairly innocuous looking PCB on the top side of the IPM (most pictures only show the top), but the IGBTs are underneath and part of the same assembly? Would certainly explain the high cost then, and it's not something a Toyota garage is going to repair, hence replacement of the whole unit.

    Inverter failures are not unheard of with the Prius, though I've heard it happen more with early Gen 3s and not the Plug-in.
     
  16. ChapmanF

    ChapmanF Senior Member

    Joined:
    Mar 30, 2008
    23,270
    15,067
    0
    Location:
    Indiana, USA
    Vehicle:
    2010 Prius
    Model:
    IV
    I suspect that what you can see of the IGBTs will be in those large rectangular black features toward the middle of the board and that each one contains a group of nekkid IGBTs that you could look at through a layer of clear potting goop like the stuff hobbit enjoyed playing with (though that photo was from a Gen 2 inverter).

    [​IMG]

    I'm guessing the one at the top and the one midway down (each with three cylindrical components to its left) are for the two three-phase motor/generators, and the lowest one in the photo (two cylindrical components nearby) is for the boost converter, but I've never seen it any closer up than that photo.

    These kinds of assemblies are called "intelligent" power modules, but as far as I know, the "intelligent" means they have some on-die sensors to detect the transistor temperature and proper operation. The real controlling intelligence is in the MG ECU that bolts on top of it.

    [​IMG]

    The term "IPM" by now isn't especially unique to this application; there are off-the-shelf ones in various sizes. In this thread I wrote about the (smaller, not water-cooled) one from Mitsubishi found in an old (Prius-to-house-power) inverter I picked up.

    [​IMG]
     
    QuantumFireball and pghyndman like this.
  17. Richard Signell

    Richard Signell Junior Member

    Joined:
    Aug 29, 2013
    11
    8
    0
    Vehicle:
    2012 Prius Plug-in
    Model:
    Plug-in Advanced
    Folks, thanks for all the input. My Toyota dealer says they checked the 12v battery, and they insist on retail price for the parts ($1700), plus 5 hours of labor to program/install them, so $2200. I've called around and nobody except Toyota seems to have the equipment to do the repair, so I guess they have me over a barrel. :(
     
  18. ChapmanF

    ChapmanF Senior Member

    Joined:
    Mar 30, 2008
    23,270
    15,067
    0
    Location:
    Indiana, USA
    Vehicle:
    2010 Prius
    Model:
    IV
    I don't think there is any "programming" needed for the IPM. It's just a thing with some big transistors.

    On the other hand, it involves disassembling the inverter, replacing that component (observing seven pages of details on how to apply the heat-sink compound between it and the converter; get that wrong and expect another failure...), reassembling the whole thing, filling the coolant ... I could believe 5 hours.
     
    QuantumFireball likes this.
  19. bisco

    bisco cookie crumbler

    Joined:
    May 11, 2005
    107,688
    48,943
    0
    Location:
    boston
    Vehicle:
    2012 Prius Plug-in
    Model:
    Plug-in Base
    call toyota corporate and ask for goodwill warranty
     
    Rmay635703 likes this.
  20. Rmay635703

    Rmay635703 Senior Member

    Joined:
    Oct 16, 2016
    2,577
    1,600
    0
    Location:
    Somewhere in Wisconsin
    Vehicle:
    2013 Chevy Volt
    Model:
    N/A
    Not unheard of and the cause of lawsuits against Toyota and a recall campaign

    Inverter should last the life of the car which is not 130,000 miles / 8 years

    I believe this is grounds to call corporate ask for goodwill coverage, if not provided fill out a complaint to the NHTSA and keep receipts and move on.
     
    QuantumFireball likes this.