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Door jamming not opening

Discussion in 'Gen 4 Prius Care, Maintenance and Troubleshooting' started by ayagirl, Aug 17, 2018.

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  1. ayagirl

    ayagirl Junior Member

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    I just rewatched the videos. I think for the first two I was not waiting the two seconds after hearing the beeps to open the door like they wanted me to.

    The last video there was no beeps.and the door didnt unlock at all.

    I would really appreciate another set of eyes and your opinion.
     
    #61 ayagirl, Oct 14, 2018
  2. bisco

    bisco cookie crumbler

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    i can only find two, can you point me to the posts please?
     
    #62 bisco, Oct 14, 2018
  3. ayagirl

    ayagirl Junior Member

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    Yes sorry only two videos. I had another that I never put up because I wasn't holding the camera to the car.
     
    #63 ayagirl, Oct 14, 2018
  4. alanclarkeau

    alanclarkeau Senior Member

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    When you unlock your door, do you ;

    1) press the button on the FOB
    upload_2018-10-15_16-29-18.png

    or 2) gently touch the inside of the door handle?
    upload_2018-10-15_16-31-17.png

    I've only used the FOB occasionally in 2 years - usually to unlock the luggage compartment, so can't recall what delay. But, normally, I'd be walking up to car if I were using the FOB. The sensor on the handle is almost instant.
     
    #64 alanclarkeau, Oct 15, 2018
  5. alanclarkeau

    alanclarkeau Senior Member

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    I'm intrigued - what is "... remove or replace my remote car starter ..."? I can't picture what it is or does.

    Is it a Genuine TOYOTA thing?
     
    #65 alanclarkeau, Oct 15, 2018
  6. Starship16

    Starship16 Senior Member

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    I would suggest maybe having the remote car starter removed. That may have fouled something up? And does it actually start the engine? How?

    My engine doesn't start unless I have the vent set to defrost, or I actually start moving over 5mph.
     
    #66 Starship16, Oct 15, 2018
  7. alanclarkeau

    alanclarkeau Senior Member

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    So what is it and what does it do? Does it start the engine, or the car itself?
     
    #67 alanclarkeau, Oct 15, 2018
  8. Starship16

    Starship16 Senior Member

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    On a normal car, it starts the engine to warm it up on a cold morning. But on a Prius? I have no idea.
    In some U.S. states, or cities, somebody said that's illegal. You can't remote start a car and let it sit there idling.
     
    #68 Starship16, Oct 15, 2018
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  9. Hidyho

    Hidyho Senior Member

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    #69 Hidyho, Oct 15, 2018
  10. alanclarkeau

    alanclarkeau Senior Member

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    #70 alanclarkeau, Oct 15, 2018
  11. ayagirl

    ayagirl Junior Member

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    #2. I keep the fob in my pocketbook.

    I was told to wait two full seconds after hearing the beep to open the door. On the first video I do not wait two seconds. I never did with my last prius and they said the 2017 is different and may need more time.

    Even though I tried to explain the last time this happened, NO sounds beeped to open the door and after several tries I had to use manual key. This is after they reset the FOB key.
     
    #71 ayagirl, Oct 16, 2018
  12. bisco

    bisco cookie crumbler

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    if you had to wait 2 seconds, there would be more complaints. all you need is the beeps.

    you're not wearing gloves are you?
     
    #72 bisco, Oct 16, 2018
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  13. krmcg

    krmcg Lowered Blizzard Pearl Beauty

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    I never wait two seconds. It is not necessary. Sometimes there is a slight hesitation after reaching for the door handle until it recognizes the FOB - but it always works the next second. Locking you out is a simple sign of a a REAL problem.
     
    #73 krmcg, Oct 16, 2018
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  14. ayagirl

    ayagirl Junior Member

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    #74 ayagirl, Oct 17, 2018
  15. ayagirl

    ayagirl Junior Member

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    I was told 2 full seconds. I have had a Prius for 11 years before this but this mechanic said mine might be programmed different. They also clearly implied I may be touching the lock button on the door. Video clearly shows me with two fingers not anywhere near lock.

    No one seems to be listening to me there when I told them that AFTER they reprogrammed my FOB key, that the door did not open. At all. I had to use manual.

    That NEVER happened until they reprogrammed the FOB key/system until August. Before it was ALWAYS the door opening very slightly then me having to close door and repeat several times until it opened.

    I thought that might be a big help to them to figure out problem.
     
    #75 ayagirl, Oct 17, 2018
  16. bisco

    bisco cookie crumbler

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    a new video may or may not be helpful
     
    #76 bisco, Oct 17, 2018
  17. ayagirl

    ayagirl Junior Member

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    Update:

    They removed remote starter and installed new actuator. Last week, drivers door would not open at all without manual key. Other doors did open. I'm waiting to see what Toyota is going to do next. This happens ONCE every five weeks now like clockwork. I'll going to try to upload a video so you can see. Mechanic has no clue what is going on.
     
    #77 ayagirl, Dec 3, 2018
  18. alanclarkeau

    alanclarkeau Senior Member

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    Sorry to hear - sounds like you've got one to baffle TOYOTA. :(:(
     
    #78 alanclarkeau, Dec 3, 2018
  19. bisco

    bisco cookie crumbler

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    crazy
     
    #79 bisco, Dec 3, 2018
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  20. ayagirl

    ayagirl Junior Member

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    Video:

     
    #80 ayagirl, Dec 3, 2018
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