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Fuel opener switch not working

Discussion in 'Prime Care, Maintenance and Troubleshooting' started by Khang H., Jun 17, 2018.

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  1. Khang H.

    Khang H. New Member

    Joined:
    Jun 17, 2018
    10
    6
    0
    Location:
    California
    Vehicle:
    2017 Prius Prime
    Model:
    Prime Advanced
    Hi Prime family,

    I tried to fill my gas today (still a quarter full) but pressing the fuel opener button several times and waiting per the manual didn't help at all. The manual stated that the fuel door should open within 10 seconds but nothing happened. The only way that I could open the tank door was to pull the manual level in the trunk. Is this common?
     
    #1 Khang H., Jun 17, 2018
  2. Khang H.

    Khang H. New Member

    Joined:
    Jun 17, 2018
    10
    6
    0
    Location:
    California
    Vehicle:
    2017 Prius Prime
    Model:
    Prime Advanced
    UPDATE: So brought it in the dealer, the cause was that the gas cable was pulled along with the alarm system when I first got it. Back to normal now and fill my 1st tank after 2 weeks.
     
    #2 Khang H., Jun 17, 2018
    benagi likes this.
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