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More problem's with my new Prime - Leaking rear hatch window :( *update 1.30.17*

Discussion in 'Prime Care, Maintenance and Troubleshooting' started by thatoneraccoon, Jan 23, 2017.

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  1. thatoneraccoon

    thatoneraccoon Active Member

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    I think it was Friday the 13th :D lol / I'll have too look when I get back home

    Posted via the PriusChat mobile app.
     
    #141 thatoneraccoon, Jan 29, 2017
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  2. Trollbait

    Trollbait It's a D&D thing

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    When a manufacturer talks about lifetime, I assume 150k miles.

    Couldn't hurt to tighten up the wheel lugs, just in case.
    I can't think of anything beyond alignment and wheel balance

    That could be on one of the various stickers placed on the car. I think the Sable's is on the one with vehicle weights and tire pressures.
     
    #142 Trollbait, Jan 29, 2017
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  3. bwilson4web

    bwilson4web BMW i3 and Model 3

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    Time to feel every tire, especially the inner tread. I like to park the car and turn the front wheels so I have easy access to at least half of each tire. Then use finger tips and run at least 1/4 arc of the tire. Then take a photo and the car to the service center.

    Bob Wilson
     
    #143 bwilson4web, Jan 29, 2017
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  4. thatoneraccoon

    thatoneraccoon Active Member

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    No luck finding what day of the week it was made on. However it was made in October
     
    #144 thatoneraccoon, Jan 29, 2017
  5. huskers

    huskers Senior Member

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    I heard once that cars made on a Weds. are the most problem free cars. But then a lot are made by robots now so I don't think they care what day it is.
     
    #145 huskers, Jan 29, 2017
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  6. thatoneraccoon

    thatoneraccoon Active Member

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    ***Update 1-30-17***

    Well, got the trim and the handles fixed today. Meet the service manager today, he is a pretty good guy and I enjoyed talking to him. I did bring up the problems with the vibration thats getting worse, he said they did balance and check out the tires on this really expensive machine. so if the tires are good, then im worried its mechanical like maybe wheel bearings or something... but they want me to wait 5k and check it back out then.. I dont know how I feel about that though, not really happy with that.. I am thinking maybe try a different dealer and see what they find out. I just want it to drive right.

    I think this has been the most stressful car buying experience I have ever had. I am starting to wish I had my car I traded in back, but it already sold :(
     
    #146 thatoneraccoon, Jan 30, 2017
  7. bisco

    bisco cookie crumbler

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    did they feel the vibration when driving?
     
    #147 bisco, Jan 30, 2017
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  8. thatoneraccoon

    thatoneraccoon Active Member

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    They didnt drive it, just suggested I wait until the 5k

    I think im going to try and take it to another dealer, its been on my mind all evening worrying about it
     
    #148 thatoneraccoon, Jan 30, 2017
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  9. Mendel Leisk

    Mendel Leisk Senior Member

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    Yeah rebalancing your tires is a lot of effort, a quick test drive is easy. o_O
     
    #149 Mendel Leisk, Jan 30, 2017
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  10. huskers

    huskers Senior Member

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    The vibration is serious and could be a safety issue. I would demand that it be taken care of now. Even threatening a law suit if it is not addressed.
     
    #150 huskers, Jan 30, 2017
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  11. thatoneraccoon

    thatoneraccoon Active Member

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    Yeah ikr
    I am hoping a new dealer will help
     
    #151 thatoneraccoon, Jan 30, 2017
  12. Mendel Leisk

    Mendel Leisk Senior Member

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    Maybe mention to that service manager you're going to try another dealership. Not in a "screw you" way, just that you're concerned, don't want to put it off to 5K miles. That might bring him around.
     
    #152 Mendel Leisk, Jan 30, 2017
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  13. huskers

    huskers Senior Member

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    The dealer you bought it from has the responsibility to get it right.
     
    #153 huskers, Jan 30, 2017
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  14. thatoneraccoon

    thatoneraccoon Active Member

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    yeah im worried about it, I am going to try another dealer first. Man I need you around when I talk to them :D im too nice

    yeah, guess thats true. though I do think even if I go to another dealer, and its under warranty, that dealer will get something for it. ill have to ask out of curiosity
     
    #154 thatoneraccoon, Jan 30, 2017
  15. huskers

    huskers Senior Member

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    Get it taken care of. We want you safe. We also want you enjoying your ride.
     
    #155 huskers, Jan 30, 2017
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  16. bwilson4web

    bwilson4web BMW i3 and Model 3

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    We approach car ownership differently:
    For me, this would be a technical challenge and excuse to get more engineering toys tools. I would approach the problem by trying to document the problem even to the point of diagnosis of the problem. But I find mechanical things fun to deal with and perfectly working ones ... boring.

    Is the vibration independent of power? - I would find a tall hill with little or no traffic. At the top of hill, with the engine off, I would put the car in "N" and record audio and/or make notes about the sound. Does it change pitch with vehicle speed? Does it change amplitude with speed? Does it change with left and right swerves or curves?

    Would you consider getting a microphone with long cable to mount on various places around the car to identify the specific source? Using "blue" masking tape, secure the wire leading to a recording device. There are more sophisticated kits with multiple microphones to do A-B-A testing:


    Here is one: STEELMAN 97202 Wireless ChassisEAR Diagnostic Device Kit, Noise Finder Tool

    More affordable:
    Bottom-line pricing on Steelman 6600 at ToolTopia.com


    Bob Wilson
     
    #156 bwilson4web, Jan 31, 2017
    Last edited: Jan 31, 2017
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  17. thatoneraccoon

    thatoneraccoon Active Member

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    Could always use more toys :D and this link is a pretty cool

    ill have to do more experimenting today after work and see what I find out
     
    #157 thatoneraccoon, Jan 31, 2017
  18. bisco

    bisco cookie crumbler

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    consider calling toyota customer service and logging a complaint. good to have it on record.
     
    #158 bisco, Jan 31, 2017
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  19. EV-ish

    EV-ish Active Member

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    OP, politely insist that a mechanic take a drive with you and that the person document their impression/findings. If there is a suspension problem, it makes no sense to ignore it for 5k miles.

    By the way, was the gap fixed ?
     
    #159 EV-ish, Jan 31, 2017
  20. Prodigyplace

    Prodigyplace Senior Member

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    Consider a PM to @Prius Team They are the US marketing team for the Prime. They should be able to direct you.
     
    #160 Prodigyplace, Jan 31, 2017
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