Tags:
  1. barbaram

    barbaram Active Member

    Joined:
    Jan 24, 2006
    911
    69
    9
    Location:
    Trenton, NJ
    Vehicle:
    2010 Prius
    Model:
    IV
    My multifunction display went dark while I was driving and did a self reboot. Knocked out the audio which was tuned to Sirius. Sorry if I’m repeating an issue. Saw similar threads but not here in the Prime forums.
    Have there been any answers?
    Thanks!
     
  2. Chazz8

    Chazz8 Gadget Lover

    Joined:
    Sep 19, 2008
    744
    234
    61
    Location:
    Central New York
    Vehicle:
    2012 Prius v wagon
    Model:
    Five
  3. barbaram

    barbaram Active Member

    Joined:
    Jan 24, 2006
    911
    69
    9
    Location:
    Trenton, NJ
    Vehicle:
    2010 Prius
    Model:
    IV
    The car did this in its own. I was driving!
     
  4. bisco

    bisco cookie crumbler

    Joined:
    May 11, 2005
    99,921
    45,284
    0
    Location:
    boston
    Vehicle:
    2012 Prius Plug-in
    Model:
    Plug-in Base
    very common in prime. your vehicle says 2010?
     
  5. barbaram

    barbaram Active Member

    Joined:
    Jan 24, 2006
    911
    69
    9
    Location:
    Trenton, NJ
    Vehicle:
    2010 Prius
    Model:
    IV
    IMO! This is the new 2018 Prime!
     
  6. bisco

    bisco cookie crumbler

    Joined:
    May 11, 2005
    99,921
    45,284
    0
    Location:
    boston
    Vehicle:
    2012 Prius Plug-in
    Model:
    Plug-in Base
    sorry, what does IMO! mean?
     
  7. Mendel Leisk

    Mendel Leisk Underfoot

    Joined:
    Oct 17, 2010
    49,030
    34,965
    80
    Location:
    Greater Vancouver, British Columbia, Canada
    Vehicle:
    2010 Prius
    Model:
    Touring
    In My Opinion? IMO anyway...
     
    bisco likes this.
  8. bisco

    bisco cookie crumbler

    Joined:
    May 11, 2005
    99,921
    45,284
    0
    Location:
    boston
    Vehicle:
    2012 Prius Plug-in
    Model:
    Plug-in Base
    That’s what I thought, can you now explain the whole post please?:p
     
  9. btrflies

    btrflies Junior Member

    Joined:
    Aug 27, 2017
    20
    9
    0
    Location:
    Rockingham VA
    Vehicle:
    2017 Prius Prime
    Model:
    Prime Premium
    Just happened to me last night for the first time in my 2017 Prius Prime Premium with aprox 13,000 miles on it, has the 11.5 inch multimedia display. I was going in reverse, backing into my garage, at the same time I turned off my headlights. Suddenly the radio turned off. I thought I had just lost the radio signal (it was just the radio, not xm), then I heard the music of the start up menu. I thought for a second the car had turned off and was restarting, but I was still moving and the back-up camera WAS displayed on the display, even though underneath it was obviously restarting. So weird. Really scared me. Lots of posts I've read say its a software bug with the usb or blutooth. But I did NOT have any usb plugged in and I have NEVER even set up my blutooth because of all the problems I've read about. I don't even have Entune set up either.
     
  10. Montgomery

    Montgomery Senior Member

    Joined:
    Sep 11, 2015
    1,997
    2,041
    2
    Location:
    Orange County, CA
    Vehicle:
    2015 Prius
    Model:
    Two
    Sounds like a warranty issue.
     
  11. Hal58

    Hal58 New Member

    Joined:
    May 10, 2022
    13
    5
    0
    Location:
    Severn, Maryland
    Vehicle:
    2020 Prius Prime
    Model:
    XLE
    I traded in an excellent 2016 Prius2 where everything worked for a 2020 Prius Prime XLE in March 2020 and have regretted it since. Since the first month, every month the Head unit reboots WHILE I AM DRIVING once or twice a month within a minute or two of starting. It only seems to happen on the first or second start of the day when it happens. I have repeatedly reported this to the dealer and now have an open case with Toyota. More info for those thinking that they may have the same issue:

    I do NOT have any of the over-the-air services like Sirius, emergency reporting, etc (none offer Korean Pop oldies from the 1960s, 70s or 80s) but listen to MP3s I prepare on a USB stick. The last thing they wanted me to try was to not use USB so I switched to Bluetooth on a Samsung S10 (until the battery blew up) then a Toshiba phone. After nearly a month (it's not consistent on the day) the head unit again rebooted on the second start of the day. I reported it again and was given a new Toyota case number and a real person has now contacted me. They want me to bring in the car (with USB and phone) so they can reboot the head unit and look at it.

    QUESTION: Does anyone know if Toyota uses over-the-air for any software updated, status reports or anything else that interfaces the software in the car with any radio interaction with the outside world? I have a hypothesis that I am investigating that a once-a month (or more frequent) such action is taking place and that, since I don't subscribe to any of the services, this is triggering a reboot. Furthermore, if this is the case that the update/query occurs and that it is triggered on the next vehicle start, that this would explain why the reboot only happens on the first (if the event was prepared the day before) or second (if the event was prepared on the first) start of the day. The Toyota case manager on this case did not know and has not gotten the answer as of today.

    I don't know about anyone else, but I didn't pay for a car where a component doesn't perform predictably and consistently. Now if they would only allow cover art to be displayed without requiring the parking brake to be on :-(
     
Loading...