1. Attachments are working again! Check out this thread for more details and to report any other bugs.

Softex issue

Discussion in 'Prime Care, Maintenance and Troubleshooting' started by orangeandwhite, May 21, 2018.

  1. orangeandwhite

    orangeandwhite New Member

    Joined:
    May 21, 2018
    2
    0
    1
    Location:
    USA
    Vehicle:
    2017 Prius Prime
    Model:
    Prime Premium
    Got the car in April. It's fantastic. However, I noticed that there is this faint printing in the passenger seat. It looks like a memory of a Toyota build sheet - you can see "AA70" and some other stuff spelled out. Any ideas? Are they going to give me trouble about fixing it?


     
  2. bisco

    bisco cookie crumbler

    Joined:
    May 11, 2005
    107,571
    48,862
    0
    Location:
    boston
    Vehicle:
    2012 Prius Plug-in
    Model:
    Plug-in Base
    they shouldn't, that is not that faint. but you never know, all the best!(y)
     
  3. Kenny94945

    Kenny94945 Active Member

    Joined:
    Mar 24, 2016
    758
    387
    0
    Location:
    Sausalito
    Vehicle:
    2016 Prius v wagon
    Model:
    Four
    That sure does look like a manufacturing flaw.
    I too think they shouldn't have an issue replacing.

    They may try cleaning first, which I'd let them try.
    Good luck.
     
  4. EazyPeazy

    EazyPeazy Member

    Joined:
    May 1, 2018
    110
    83
    0
    Location:
    New York
    Vehicle:
    2017 Prius Prime
    Model:
    Plug-in Advanced
    Hope you get this fixed. That is not acceptable and dealer should erase it completely or get you a new seat.
     
  5. bb4srv

    bb4srv Active Member

    Joined:
    Mar 5, 2018
    140
    106
    1
    Location:
    Canada
    Vehicle:
    2018 Prius Prime
    Model:
    Technology
    Are you sure that's not the serial number issued to you by the UFO abduction?
     
    huskers likes this.
  6. huskers

    huskers Senior Member

    Joined:
    Aug 21, 2005
    2,542
    2,485
    0
    Location:
    Nebraska
    Vehicle:
    2017 Prius Prime
    Model:
    Prime Advanced
    The truth is out there.
     
    benagi likes this.
  7. burnout8488

    burnout8488 Member

    Joined:
    Apr 18, 2018
    124
    81
    0
    Location:
    Endwell, NY
    Vehicle:
    Other Electric Vehicle
    Model:
    N/A
    Spray it with a light cleaner and "buff" with a terry cloth in a circular motion. Make a ball with the cloth and grab it with your fist - don't be afraid to apply some pressure. See if the agitation gets it out. Might save you some time versus a dealership appointment.
     
  8. Mendel Leisk

    Mendel Leisk Senior Member

    Joined:
    Oct 17, 2010
    54,480
    38,108
    80
    Location:
    Greater Vancouver, British Columbia, Canada
    Vehicle:
    2010 Prius
    Model:
    Touring
    Something like a big number, an obvious manufacturing defect, I wouldn't touch it, just show it to the dealership. There's no telling where the dye for this is, maybe embedded in the material. I think they owe him a new cover. OTOH, the dealership might be able to clean it, but start with them, be on record.
     
  9. orangeandwhite

    orangeandwhite New Member

    Joined:
    May 21, 2018
    2
    0
    1
    Location:
    USA
    Vehicle:
    2017 Prius Prime
    Model:
    Prime Premium
    Thanks all. As you expected, the dealer is ordering a new seat cover. They were very nice about it.

    I had been worried they would be unexcited about fixing a cosmetic issue, but on the contrary they were very specific that the seat cover had an issue and needed to be changed.

    Pretty impressed with Toyota so far.