Software update just released for 11.6" head unit!

Discussion in 'Prime Care, Maintenance and Troubleshooting' started by mercat68, Aug 21, 2017.

  1. Bob Comer

    Bob Comer Active Member

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    I was wondering about that, thanks for confirming it!
     
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  2. Mark57

    Mark57 2021 Tesla Model 3 LR AWD

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    That web site does tell you what that version was intended to fix. That's the benefit for looking there. You have to go all the way through the site to the point just before you launch the download and that's where it says what the changes are. It does have some value.
     
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  3. Bob Comer

    Bob Comer Active Member

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    I agree, that has value, especially if you are looking for some particular problem to be fixed!
     
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  4. luiset83

    luiset83 Member

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    So I subscribed to TIS to actually download the repair manuals over the next few days...
    It seems there are no PDF-based manuals anymore and it is all HTML-based, so will have to deal with doing something like what was suggested in this post:

    Edit: That's not entirely true at least for the Electrical Wiring Diagrams, there are PDF's of that one, except for the few introductory pages.

    Toyota TIS download tips | PriusChat

    The KWI file that is able to be downloaded from the Entune Premium Audio System (base model - Panasonic) on Toyota's website in the OP is indeed the same filename -- 13TDANNA-DA11_0140.kwi that is referenced in TSB 0103-16.

    The base download URL for that file linked from Toyota's website is interesting in the sense that it holds other kwi files. Normally these 'calibration' files are not able to be downloaded using the base $15 2 day subscription to TIS, however I was able to download the 16TABDNA-AA01_0002.kwi file referenced in TSB 0236-17 using the base download URL and that filename. This file is applicable to the 11.6" screens and is the one that the dealer installed when I went asking for it shortly after it was mentioned as available on a different PriusChat thread.

    So presumably that is the file that Toyota will eventually host on the OP's link once it fixes its website, because there are no other newer TSB's referencing Entune post July 10, 2017 as of today.
     
    #24 luiset83, Sep 7, 2017
    Last edited: Sep 7, 2017
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  5. 4rpr15

    4rpr15 Senior Member

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    What would be the biggest benefit of using the Entune smartphone app vs updating the vehicles software over time?

    Posted via the PriusChat mobile app.
     
  6. mercat68

    mercat68 Active Member

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    Now I'm getting confused. I thought the Entune features on the car don't work unless you've made a Bluetooth connection (or, on older cars, a USB connection) and logged in to your Entune app (on your phone). At least that's how mine works. And assuming that's correct, then you do updates on both ends - updating the phone app as iOS/Android updates become available and updating the head unit software, as Toyota releases updates.
     
  7. Mark57

    Mark57 2021 Tesla Model 3 LR AWD

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    You will get updates as soon as they come out. If there's an update, it will tell you when you connect with your phone.

    Some Entune features work over HD radio, like traffic. Some are via connected phone with a data plan.

    The only updates the end user can do are software audio updates over the air or via downloaded files and USB (it's the same update, just different application method) The hard core main system firmware updates have to be done by the dealer. We never know when they are available. They tend to be bug fixes for reported problems and only applied to vehicles having specific symptoms.

    What I was saying earlier about the Entune app is I've noticed that when there is an Entune Phone App update, there is almost always a vehicle audio update as well. Not always, but more times than not. So if I get a phone app update, I also go out and ask the vehicle to check for an update manually. They are not tied together, it's just something I've noticed in their timing.
     
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  8. mercat68

    mercat68 Active Member

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    Good to know - thanks.
     
  9. Skylis A

    Skylis A Senior Member

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    I just tried the link to get the Entune update from Toyota, and I received the attached error message.
     

    Attached Files:

  10. mercat68

    mercat68 Active Member

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    Yeah, it’s been doing that (or just kicking you back to the selection page) for more than a month now. I’ve complained a couple times.
     
  11. Cfrea

    Cfrea Junior Member

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    Looks like all the updates got removed from the site. Does anyone have the update file for the 11.1 screen?
     
  12. mercat68

    mercat68 Active Member

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    They never posted one. I'm guessing the one they pushed over-the-air in the past couple weeks (assuming your phone has a data plan and you have it connected to the car) is what they were going to post online.
     
  13. Cfrea

    Cfrea Junior Member

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    Oh this is for the Entune update and not a actual firmware update to the core system?

    I did get that update over the phone. I know there is a update for the core system that I was told the dealer must install which resolves a lot of issues. Guess I will make an appointment for that
     
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  14. mercat68

    mercat68 Active Member

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    Right. As someone here recently explained to me, firmware updates have to be done by a dealer.
     
  15. liquidtenmillion

    liquidtenmillion Active Member

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    The over the air updates are only for entune apps, the .kwi updates you used to be able to download from the securedp.toyota.com site were actual firmware updates for the audio head unit and updated everything other than entune apps. The very same files the dealers apply through the same process of plugging in a usb with the file on it.
     
  16. luiset83

    luiset83 Member

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    The update for both the Panasonic and 11.6 screen is still on the AWS servers with the securedp.toyota.com folder structure.

    Their webpage/backend was just not working correctly and they seem to just have bothered to replace it with 'no updates found' rather than link to the correct update... go figure. Since this is one of those things that if the link gets published in the open it will (probably be) abused and shut-down most likely, I'll just leave it at that. Let's just say you can still figure out the base URL if you check on other model years on the OP's link to download updates and use the filenames I've mentioned in my previous post in this thread to download the correct update. :)
     
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  17. mercat68

    mercat68 Active Member

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    Well, that worked like a charm - thanks! So, your earlier post mentioned 16TABDNA-AA01_0002.kwi and the significantly larger 13TDANNA-DA11_0140.kwi. Any guidance on which to install? Or both? And if both, in any particular sequence?
     
  18. luiset83

    luiset83 Member

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    16TABDNA-AA01_0002.kwi is the one for the 11.6" screen. I never saw the file size for the one that was uploaded in my car by the dealer, but the one available for download seems to be a rather small update, only about ~7.2 MB when I downloaded it earlier. PDF link for that update is here: http://docdro.id/xPz8BxB

    The other 13TDANNA-DA11_0140.kwi file is for the other radio (Panasonic) in the base model -- googling that file name came with the specific TSB 0103-16 PDF: http://media.fixed-ops.com/Toy_ServiceBulletins/sb0103t16.pdf
     
  19. mercat68

    mercat68 Active Member

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    Got it - thanks, again.
     
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