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What gives with ordering stuff from this site?

Discussion in 'Prius v Main Forum' started by TheRainman, Sep 20, 2017.

  1. TheRainman

    TheRainman Junior Member

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    On September 10th - I placed an order with the company that runs this site. My credit card got charged immediately, but a week later, I still hadn't gotten anything other the notice on day 1 that my card had been charged. So - I reached out to them 2 days ago and asked what the status was. They simply ignored me. Nada - no response at all.

    We're now at 10 days and as far as I can tell, they haven't shipped my order and have refused to answer my inquiry. As a customer, what am I supposed to think here? Are these guys actually legit or is this some kind of a scam? I mean, if there's a backorder or something - hell - just say so. Ignoring me after you've got my money is a good way to get on my bad side.
     
    bisco likes this.
  2. jzchen

    jzchen Newbie!

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    I'm not sure exactly which site?
     
  3. bisco

    bisco cookie crumbler

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    sadly, your story is not uncommon, and no one here knows what gives. i would recommend filing a complaint with your cc company, and cancelling the order.

    unfortunately, there is no way for us to warn potential purchasers.
     
  4. Mendel Leisk

    Mendel Leisk Senior Member

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    WilDavis likes this.
  5. WilDavis

    WilDavis Senior Member

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    I'm still waiting for a response to an email I sent a fortnight ago. Fortunately no money was sent! :whistle:
     
    bisco likes this.
  6. Sooner Al

    Sooner Al Active Member

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  7. TheRainman

    TheRainman Junior Member

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    Looks like the owner of this place has just put it on autopilot and abandoned his business.

    Here's the link to his BBB page which surprisingly has no complaints. BBB Business Profile | PriusChat Shop He'll have at least 1 tomorrow if he doesn't start at least responding to my E-mails.

    I sent him another E-mail last night telling him I needed a response today or I was disputing the charge.

    It's kind of sad really...looks like he's got a really nice thing going here. It won't be for much longer if this keeps up.
     
    Mendel Leisk likes this.
  8. Air_Boss

    Air_Boss Senior Member

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    Your (and others') concerns are understandable. That said, maybe it's a business based in a hurricane-impacted area?
     
  9. TheRainman

    TheRainman Junior Member

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    According to the BBB, the business is in Charlotte, NC, so....nope. Good thought though.
     
    Prodigyplace likes this.
  10. TheRainman

    TheRainman Junior Member

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    Two
    Well - I really didn't expect this, but apparently Danny is back and was really nice about it. I got an E-mail from him a little while ago. He apologized and said my order would be going out Monday and made it right with me. He didn't really explain the disappearing act, but I have hopes he can turn things around and get this outfit back on track.
     
    Prodigyplace, Mendel Leisk and bisco like this.
  11. bisco

    bisco cookie crumbler

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    congrats, don't we all.(y)
     
    Mendel Leisk likes this.
  12. Air_Boss

    Air_Boss Senior Member

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    Hopefully ends similarly for all involved.