Will ScanGauge II work correctly in Prime?

Discussion in 'Prime Main Forum (2017-Current)' started by dafinn, Dec 12, 2017.

  1. A Prime Factor

    A Prime Factor Formerly "I want my PHEV"

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    Can anyone recommend the best way to package it to send it in for the update?
     
  2. Prodigyplace

    Prodigyplace Senior Member

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  3. bwilson4web

    bwilson4web i3 and Prime

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    I use the small priority mail box at an automated postal station. The recept comes with a tracking number and costs under $5. Make sure the buttons are not resting against a side to minimize risk. Sensible packing and of course the note.

    Bob Wilson
     
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  4. stuyguy

    stuyguy Active Member

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    I wrapped it up in bubble wrap and sent it in a USPS priority mail box. ScanGauge is returning it today via USPS priority also
     
  5. Mark57

    Mark57 Senior Member

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  6. priuscatprimeguy

    priuscatprimeguy Senior Member

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    mine's due back Friday December 29th, I just bought it from Amazon took everything out of the package except the head unit and used the same package that Amazon sent. And supplied a copy of the post that Linear Logic posted about the update.
     
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  7. A Prime Factor

    A Prime Factor Formerly "I want my PHEV"

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    Thanks, I didn't know about those boxes. I ended up doing the same. They probably have it by now. I have been offline for a while. Lost internet access for days.
     
  8. Skylis A

    Skylis A Senior Member

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    Bob, I just got my ScanGauge II back with Firmware 4.50 from LinearLogic, and the problem is not fixed. My ScanGauge II stays on when using COM mode even after I turn my Prime off. I have it on fuel type hybrid, so what other settings am I supposed to have?
     
  9. bwilson4web

    bwilson4web i3 and Prime

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    How did you test it?

    I checked it the next morning and found it off. When on the EVSE, the OBD passes traffic and I've seen the ScanGauge come on. Only when not charging and/or standalone off does it shutdown the Scangauge.

    Bob Wilson
     
  10. Skylis A

    Skylis A Senior Member

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    I have the fuel type set to hybrid and the sleep event set to COM. What is supposed to happen when I turn off my Prime is that ScanGauge II is supposed to turn off with it. But it wasn't doing that before the update, and still isn't after. I waited 3 minutes. It just stayed on and didn't turn off. I'm not doing any charging. Just... pull in to a parking space, and turn it off.

    However, I already heard back from LinearLogic, fast customer support. They are going to swap my unit out free of charge, turns out that there is "a specific software to prevent the unit from staying on after the [Prius Prime] has been shut off," and that I "received the wrong software," which is why mine still wasn't working. *shrug*

    So, that means: There may be some confused Prime owners out there. If you're going to send your unit in for a firmware update, explicitly mention that you want the sleep COM event to work with software specific for your Prime.
     
  11. Alvin Huang

    Alvin Huang Junior Member

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    Any new Xgauge for Prime/P4?
     
  12. Prodigyplace

    Prodigyplace Senior Member

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  13. Lucifer

    Lucifer Senior Member

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    Timely, I got my scangauge back from being upgraded, wrote on the paper it was for a 17 prime advanced and low and behold, it doesn't turn off, was waiting for linear logic to open so I could call and see why it wouldn't turn off when I happened on this thread, now I simply will ask for the fix and any other upgrades available, (tire pressure X-gauges) it's fantastic linear logic is on the board and this updated info is the cat's meow.
     
  14. Mendel Leisk

    Mendel Leisk Senior Member

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    I think we need to make a mental note, in any ScanGuage discussions, to flag with @Linear Logic , which will give you a heads-up if you want to respond.
     
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  15. Lucifer

    Lucifer Senior Member

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    Update, linear logic is sending out a unit with Prime on off adjustment's and tire pressure xgauge update, then I send my unit back, that's outstanding service.
     
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  16. Alvin Huang

    Alvin Huang Junior Member

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    Yes! @Linear Logic has superb support on scangauge, I asked for upgrading my SG II in Taiwan, they delivered fast and fulfill my need for Prius Prime 2017!
    I knew they have released the code for gen4, and extra I have seen are
    TOT - Temperature of Transaxle
    BtA - HV battery current in Ampere
    like to know if there is others for Prime..
    As well as Xcode command for revert beep on/off
     
  17. Linear Logic

    Linear Logic Junior Member

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    Here's a list I have for the Prius Prime currently. They're still being tested so they're not directly listed on our Toyota XGauge page yet, but feel free to try them out.

    » X-Gauge Categories » Prius Prime
     
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  18. ronw

    ronw Junior Member

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    Thanks to Linear Logic for being so responsive to requests for more Prime info.
    Will try some of these new ones out tomorrow.
     
  19. ronw

    ronw Junior Member

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    Thanks again to Linear Logic for being so attentive.
    I entered all these new codes in my Prime Technology (Canadian version) to test them out.
    Only two fail to provide any information, Hybrid Battery Temperature 1&2.
    Since this is the information I was most looking for I am hopeful Linear Logic will look into it a bit more.
     
  20. Prodigyplace

    Prodigyplace Senior Member

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    I will tag @Linear Logic so they will notice the issue.
     
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