All Known Gen 4 Prius Recalls/Technical Service Bulletins (TSBs)

Discussion in 'Gen 4 Prius Care, Maintenance and Troubleshooting' started by Tideland Prius, Aug 24, 2017.

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  1. Tideland Prius

    Tideland Prius Moderator of the North
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    This thread is locked. It is for reference and not for commenting out of fear that information would get lost in the discussion.

    You will find here a list of all known Toyota Service Bulletins and what they do and/or fix. Though we attempt to be as thorough as possible, this thread does not replace any information distributed by Toyota itself.

    If you are aware of any new TSBs, please PM a Staff Member.
    If you find an error or know of additional information about any of the TSBs listed here, please use the [Report] button and let us know.

    Please be aware that all Toyota service bulletins for North America are available by subscription to Toyota TIS, https://techinfo.toyota.com/, including bulletins not yet posted on NHTSA's site or other public sources.
     
  2. Tideland Prius

    Tideland Prius Moderator of the North
    Staff Member

    Joined:
    Oct 2, 2004
    38,787
    10,091
    40
    Location:
    Canada
    Vehicle:
    2018 Prius Prime
    Model:
    Technology
    SAFETY RECALLS

    Safety Recall G01 (16V741000)
    Parking Brake Cable May Disengage from Lever (2016–2017)
    Released: October 24, 2016
    Dealer Letter: https://static.nhtsa.gov/odi/rcl/2016/RCMN-16V741-4196.pdf
    Technical Instructions: https://static.nhtsa.gov/odi/rcl/2016/RCRIT-16V741-8569.pdf
    See: parking brake recall | PriusChat

    Safety Recall G0W (16V672000)
    Unintended Partial Passenger Air Bag Inflation (2016)
    Released: November 3, 2016
    Dealer Letter: https://static.nhtsa.gov/odi/rcl/2016/RCMN-16V672-3268.pdf
    Technical Instructions: https://static.nhtsa.gov/odi/rcl/2016/RCRIT-16V672-8211.pdf
    See: Recall on front passenger airbag Sept 14, 2016 | PriusChat

    Safety Recall 17R2 (Gulf States Toyota)
    Spare Tire Inflation Pressure (2017)
    Released: May 4, 2017
    Dealer Letter & Technical Instructions: https://static.nhtsa.gov/odi/rcl/2017/RCMN-17V295-2035.pdf
    See: Gulf States Toyota recall to set spare tire pressure (17V-295) | PriusChat

    Safety Recall H0U (17V658000)
    Improperly Bolted Hybrid Capacitor May Cause Stall (2016)
    Released: October 18, 2017
    Dealer Letter: https://static.nhtsa.gov/odi/rcl/2017/RCMN-17V658-6685.pdf
    Technical Instructions: https://static.nhtsa.gov/odi/rcl/2017/RCRIT-17V658-9449.pdf
    See: new recall Safety Recall H0U: 2016 Prius; Inverter Assembly Replacement | PriusChat

    Safety Recall J0F (J1F) (18V085000)
    Sensor Failures May Prevent Airbag Deployment (2016)
    Released: January 31, 2018
    Interim Dealer Letter: https://static.nhtsa.gov/odi/rcl/2018/RCMN-18V085-4439.pdf
    See: Air bag sensor recall for 2016 Prius | PriusChat

    Safety Recall for Block Heater (Toyota Canada SRC R47/R48; also for Alaska)
    Released: July 20, 2017
    Transport Canada:
    Recall Details

    Press Release: Toyota Recalls Certain Accessory Block Heaters | Toyota Canada
    Alaska Notice: Kendall Auto Alaska | New Audi, Mazda, Volkswagen, Lexus, Kia, Porsche, Ford, Toyota, Subaru, Honda dealership in Fairbanks, AK 99701
    See: Prius Caught on Fire | Page 4 | PriusChat

    SERVICE CAMPAIGNS

    Limited Service Campaign G0T
    Certain 2016 Model Year Prius
    Simple Advanced Parking Guidance System (S-APGS)
    Released: July 21, 2016

    Technical Service Bulletins

    T-SB-0124-15
    Battery Maintenance During PDS (2016*)
    Released: December 14, 2015

    T-SB-0127-15 (Rev1)
    2016 Prius Pre-Delivery Service Check Sheet
    Released: January 19, 2016

    T-SB-0128-15 Rev1
    2016 Prius Pre-Delivery Service (PDS)
    Released: January 19, 2016

    T-SB-0128-16
    2017 Prius Pre-Delivery Service Check Sheet
    Released: August 30, 2016

    T-SB-0129-16
    2017 Prius Pre-Delivery Service (PDS)
    Released: August 30, 2016

    --------
    T-SB-0037-16
    Smart Key System Check During PDS (2017*)
    Released: May 12, 2016

    T-SB-0038-16
    Floor Mat Installation During PDS (2017*)
    Released: May 12, 2016

    T-SB-0039-16 (Rev1)
    Battery Maintenance During PDS (2017*)
    Released: May 13, 2016

    T-SB-0042-16
    Tire Positioning Before New Vehicle Delivery (2017*)
    Released: May 16, 2016

    T-SB-0043-16
    Maintenance for HV & Auxiliary Batteries (2017*)
    Released: May 18, 2016

    T-SB-0044-16
    Paint Stains Under Rapgard (2010–2016*)
    Released: May 19, 2016

    T-SB-0045-16
    Long-Term Vehicle Storage Guidelines (2017)
    Released: May 19, 2016

    T-SB-0134-16
    Techstream ECU Flash Reprogramming Procedure (2001–2017*)
    Released: September 14, 2016

    T-SB-0142-13 (Rev2)
    HVAC Odor Maintenance (2004–2017*)
    Released: November 10, 2016

    T-SB-0182-17
    Interior Electrical Component Precautions (1988–2017*)
    Released: January 6, 2017

    T-SB-0144-16 (Rev1)
    Click Noise From Rear While Driving (2016)
    Released: October 5, 2016
    Revised: January 26, 2017
    Comments:

    Applicable to cars with VINs earlier than JTDKBRFU#G3006967 or JTDKARFU#G3007491, and only if they “exhibit a clicking noise from the support nuts on the rear shocks.

    See: Strange clunk noise from rear | PriusChat

    T-SB-0184-17
    Toyota Safety Sense Front Camera Optical Axis Learning Information (2016-2017*)
    Released: February 1, 2017

    T-SB-0193-17
    Buzzing Noise From LH Side Under Dash
    Released: March 2, 2017
    Comments:

    Applicable to 2016 model year Prius cars with VINs earlier than JTDKARFU#G3523018 (Tsutsumi Line 2) or JTDKBRFU#G3017940 (Tsutsumi Line 1), but only if they have the buzzing noise. Toyota explains the cause: “The pin that secures the center section of the HVAC duct together may be loose."

    See:
    TSB Issued for Buzzing rattle in dashboard | PriusChat

    T-SB-0044-16 (Rev1)
    Paint Stains Under Rapgard (2010–2017*)
    Released: March 7, 2017

    T-SB-0033-14 (Rev1)
    HVAC Evaporator Drain Hose Clogged Due to Insect Intrusion (2006-2017*)
    Released: March 8, 2017

    T-SB-0103-16 (Rev2)
    Entune Audio Head Unit Software Update (Panasonic) (2016-2017*)
    Released: April 4, 2017
    See: Head Unit Replacement | PriusChat

    T-SB-0103-16 (Rev2) — Superseded by T-SB-0279-17
    T-SB-0279-17
    Entune Audio Head Unit Software Update (Panasonic) (2016-2017*)
    Released: September 8, 2017
    See: What company actually makes the radio units in the Prius lineup? | PriusChat

    T-SB-0218-17
    SRS Component Disposal as Hazardous Material Treatment (1988–2018*)
    Released: May 19, 2017

    T-SB-0220-17
    Difficult to Refuel Vehicle Due to Fuel Filler Door Switch Interference
    Released: May 23, 2017
    Comments:

    The bulletin is applicable to 2016 and 2017 model year Prius cars with VINs earlier than JTDKBRFU#H3038680 (Tsutsumi Line 1) or JTDKBRFU#H3552934 (Tsutsumi Line 2), and also to 2017 model year Prius Prime cars with VINs earlier than JTDKARFP#H3012455, but only if the fuel filler door does not open completely when the fuel door open button is pressed, which can cause the fuel vapor containment valve to close prematurely. The bulletin links to videos showing examples of complete and incomplete door opening.

    See:
    Fuel Filling Problem | PriusChat

    T-SB-0241-17
    Reduced Power When Accelerating From a Stop (2016–2017)
    Released: July 27, 2017
    See: TSB (NiMH only): Reduced power when accelerating from a stop | PriusChat

    T-SB-0319-17
    On November 27, 2017, Toyota issued Service Bulletin T-SB-0319-17, “MIL "ON" DTC P05A072 Due to Debris Stuck in the Active Grille Shutter,” applicable to 2016 and 2017 Prius and 2017 Prius Prime cars sold in the U.S., but only if:
    • There is a “Grille Shutter Inoperative” message, diagnostic trouble code P05A072, or both;
    • Inspection of the grille shutter finds “debris or witness marks where debris may have caused the grille shutter to stick open”; and
    • The vehicle was made before the relevant production change, i.e., it has a VIN earlier than JTDKBRFU#H3050432 (Prius, Tsutsumi Line 1), JTDKBRFU#H3570595 (Prius, Tsutsumi Line 2), or JTDKARFP#H3039725 (Prius Prime).
    The countermeasure is to replace the radiator shutter sub-assembly, lower front bumper absorber, and swing grille actuator assembly with new parts, presumably of improved design. The bulletin includes work instructions but also refers to the Repair Manual for parts of the procedure. The repair is covered by the Federal, California, or state-specific emissions warranty, subject to its terms.

    See: TSB: Debris stuck in active grille shutter (DTC P05A072) | PriusChat

    T-SB-0337-17
    “Multimedia System Enhancements (Panasonic),” published December 21, 2017, Toyota writes, “Some customers may complain of the inability to use certain functions of the navigation/infotainment system while the vehicle is in motion. The following software update modifies the system functionality while the vehicle is in motion, improving customer experience.”

    The bulletin officially applies only to Panasonic head units in model year 2018 vehicles, but from the part numbers, software versions, and file names, it may be that the updated software might also work with the 2016–2017 head units. I haven’t investigated this, and you proceed at your own risk. For Entune Audio, the latest version is 01014B (13TBDANA-DA10_0075.kwi), and for Entune Premium Audio, the latest version is 010192 (13TDANNA-DA11_0146.kwi).

    Note that these bulletins do not apply to the 11.6-inch head units made by Denso used in certain grades of the Prius Prime or 2018 Prius. See T-SB-0236-17 Rev1 for details.

    T-SB-0014-18
    MIL "ON" DTC P1CB7A2 (2016)
    Released: February 16, 2018

    Software update for hybrid vehicle control ECU on 2016 Prius cars, before JTDKBRFU_G3012347 (NiMH) or JTDKARFU_G3014652 (Li-Ion), only if trouble code P1CB7A2 (Motor Generator System Voltage Low) is present. Inverter battery may also be replaced. Covered under hybrid warranty (96 months/100,000 miles).

    T-TCI-5089 (Canadian TSB)
    “Condensation Dripping from the Headliner,”
    April 13, 2018, for the 2016–2018 Prius and 2017–2018 Prius Prime.

    In areas with quick temperature fluctuations, some customers may observe signs of water entry in the sides of the headlining & map lamp area due to condensation.” The countermeasure, applicable only to vehicles with the problem, is to “insulate the areas between the roof cross bows, front & center pillar and near the map lamp” using pads, part numbers 63341-12340, 63342-12270, 63314-12180, and 63351-12070, according to a detailed repair procedure in the bulletin.
    TSB (Canada): Condensation Dripping from the Headliner | PriusChat

    T-SB-0157-18
    On December 13, Toyota issued Service Bulletin T-SB-0157-18, “Click Noise From LF Wheel Area During Deceleration,” applicable to 2016–2019 model year Prius cars sold in the U.S. that “exhibit a click noise from the LF wheel area upon deceleration and/or braking.”

    The countermeasure is to replace the LH Front Drive Shaft Assembly, original part number 43420-47040, with a new one, part number 43420-47050. Dealers are allowed 1.7 hours of labor to make the replacement, which is done according to procedures already published in the Repair Manual (more info) under Drivetrain: Drive Shaft/Propeller Shaft: Front Drive Shaft Assembly. In the U.S., the repair is covered by the Toyota Powertrain Warranty (60 months or 60,000 miles), but only if the symptom described in the bulletin is present.
    Clicking Sound on Regen Braking | Page 9 | PriusChat



    Special thanks to @Elektroingenieur for the contribution!
     
    #2 Tideland Prius, Aug 24, 2017
    Last edited: Dec 30, 2018
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